Hotel Rivage

We barely slept the 1st night. There is no soundproofing in the hotel, you can hear literary everything. If it wasn???t the people above us, the bin men kept us up (they seem to clear the bins at night). The lady in the reception was lovely and changed the room for us which was perfect, located on the 3rd floor. The only issue there was the smell of the drain but I take that if I can sleep. Breakfast was basic but not bad. Pool was tiny, you can dip in it but can???t swim in it.

We had an ok stay here. Nothing great, nothing terrible. The pro???s: - Location is very good, situated just at the end of the main street in Sorrento. Very close to the old town and within short walking distance of lots of shops, cafes, bars and restaurants. About 15 mins walking distance to the train station (although we had to pull our cases along a very uneven/ cobbled road surface the whole way which was a little tricky - we were told a taxi 5 mins down the road would cost at least ???20!) - Staff overall were friendly and helpful - The staff arranged a take away breakfast for us on our day of departure as our bus to the airport was at 6.30am, which was much appreciated - Breakfast had a good selection of cakes, fruit, juice, coffee and cooked options including ham/ cheese omelettes which were very nice, and the breakfast staff were lovely and friendly - Good water pressure and instant hot water in the shower/ taps - Bed made and towels changed daily The cons: - The bed was of poor quality and very uncomfortable. Mattress very hard, poor pillows and bed covers felt scratchy and dated. We had to request a fresh bed cover as the one in our room on arrival smelled musty (which to be fair was replaced straight away once asked) - The rooms are quite basic. Not even a picture hanging on the walls. No amenities in the room such as tea making facilities, kettle or even proper cups (2x disposable plastic cups were provided in the fridge [which in our room was not cold]). We asked the reception about this and were told we could get hot water from the upstairs bar (but this is inconvenient if you just want a quick cup of tea before bed so we never availed of this option) - Bathrooms are dated and need upgrading. We had a very old shower head with visible limescale and water firing in all directions from it. Towels changed daily but the bathroom (and room) didn???t feel overall very clean - Lots of external noise. We could hear scooters, cars and loud voices outside so loud it sounded as if they were in the room. Also audible footsteps of children running around in the room above - The first room we were given was extremely bare, not a mirror or picture on the wall or even an armchair in the room. The bathroom was very dated without a properly functioning door (instead a rickety sliding door which didn???t close properly). Also the walls in that room were particularly thin - we could fully hear phone conversations the people in the next room were having. We immediately asked to change rooms as we didn???t feel comfortable, and the staff did offer us a slightly better room which we changed to. Overall we had an ok stay. I understand that COVID has had a huge effect on the hotel and tourism industry, and everyone is doing their best, but a small investment in better furniture for the rooms would make staying at this hotel a much more enjoyable experience.