Contact us

We are here to help


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Call us

Give us a call on 01293 765055

Lines open: Monday - Saturday 9am-5.30pm

Bank Holidays : 10am-4pm


Request your Quote

Fill in our quick form and our Personal Travel Planners will put together your Italy holiday experience and will be in touch with you very soon.

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Meet your Personal Travel Planners

Our team of experts love to travel. In fact, they've travelled extensively across Italy and because of this they have unparalleled knowledge of our hotels and destinations in the Citalia programme.

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Guest Feedback

 We really value your feedback on our holidays and service!

If you would like to get in touch, please call us on 01293 765055 or alternatively, email: [email protected].

Pay your balance online

If you have a remaining balance, you can pay towards it on our website here.

Pay Your Balance

Frequently asked questions

Press & Media Contacts

Journalists wishing to discuss a feature idea, travel trends, a press trip, or are looking for fact box information, last minute deals or would like to receive our press releases, please contact our PR Agency:

Contact names: Jules Ugo / Minty Woolgar / Katie Cosstick;
Email: [email protected]
Call: 020 7953 7470
Twitter: @TravelopiaPR

The LOTUS press office does not deal with marketing or advertising enquiries and only media and journalist requests to this email will be answered.

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What our customers think

We have been helping our customers discover the real Italy for 95 years now. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist.

Read guests reviews...