Hotel Villa Garden

The hotel is an amazing refurbished mansion overlooking the sorrento coast. Amazing views and amenities. However, this hotel takes advantage of non-European tourists. BE CAREFUL. We booked a suite on Expedia that said it came with a balcony and showed that in photos, but upon arrival we were told that it “overlooks a balcony” one room over. This was not appreciated but brushed it off to enjoy our short time in the sorrento coast. The next day we tried to rent a boat through Stephanie at the front desk. She quoted us a $250 deposit and $1250 for the day which we were fine with until we discovered from the boat company that she POCKETED the deposit and they don’t charge one themselves. We were not able to get it back. BE CAREFUL when you come here as they try to con tourists as much as they can. Not 5 star service, but 5 star location and views.

This beautiful hotel is located above the cliffs overlooking the Bay of Naples and Vesuvius just on the edge of Sorrento. We recently stayed here to celebrate our 15th wedding anniversary as it was the hotel where we spent our honeymoon. Still owned, managed and run by the same family, the hotel has recently been refurbished. It now benefits from the same amazing service from the family and staff as well as beautifully appointed and decorated rooms with all the usual facilities expected of a modern hotel. As mentioned above, one of the best things about this hotel is the service provided by the family and staff. I know it’s a bit of a cliché but honestly, everyone here really does go above and beyond what would be expected to make your holiday special. As an example, we managed to get a parking ticket when we parked our hire car in Ravello (we didn’t notice we’d parked in a pay and display area). As the ticket was all in Italian, we didn’t understand it so asked for help at our hotel. They were incredibly helpful, one of them paid the ticket for us and we gave them the money - that’s an incredible level of trust that you won’t find in most places. Though obviously I’m not advocating that you should expect them to pay your parking fines for you as an expected service, this was obviously a one of gesture of kindness. All staff were attentive, friendly and helpful at all times. There used to be a little road outside the front of the hotel but this has now been pedestrianised into a lovely place to wander and admire the views, away from the hustle and bustle of traffic. There is also a seating area in a new terrace overlooking the sea where it’s nice to enjoy a couple of drinks and snacks. A great place to get photos of sunset over the Bay of Naples. The hotel is located in a suburb of Sorrento called Saint Agnello and in addition to the hotel restaurant there are a couple of local restaurants nearby. Sorrento centre is about 30 minutes walk away, there is a bus service but we found it to be very unreliable and timetables are frankly, a work of fiction ! If you come here without a car, use taxis to get to the centre of town or the station, they are quite efficient and air conditioned. The hotel will happily call one for you. If you’re going to return at night, ask your driver for a card so that you can call them for your return journey. Breakfast is typically Italian with meats and cheeses, cereals and pastries - all nicely presented in a small room off of the main breakfast room. The breakfast room itself is quite superb, located under the terrace area and accessed via a tunnel downstairs in the hotel. Relax over breakfast while admiring the views across the sea to Naples, Ischia and Vesuvius watching the many boats going to and fro in the fresh early morning. It is mainly self service but there are a couple of waitresses on hand to get coffee and drinks. Again, the waitresses are very attentive and friendly. Omelettes are available to order at additional cost. We enjoyed our recent stay as much as our previous one 15 years ago and highly recommend it as a peaceful place to unwind in a beautiful setting. The hotel is particularly nice with its updated amenities following the refurbishment.

What an absolutely gorgeously elegant hotel with unsurpassed views and service. We spent 6 days here on our honeymoon, relaxing in the beautiful pool with lunches and cocktails at the stunning outside bar, swept away by the stupendous view. This is a hotel that really cares for its guests. From the charming welcome, wonderful food, the efficient and warm service and the immaculately clean and stylish interiors, this hotel was simply perfect. Having ventured into Sorrento, I would say - don’t bother. Escape the tourist traps, the rush and noise and discover this little slice of heaven. If you do want to explore a little more, the hotel are extremely helpful both with excursions and restaurant tips . We discovered loads of fantastic places that were really ‘local’, in particular Alfred’s - another family run business - this time a restaurant serving simply beautiful food, a really atmospheric walk away. Thank you so much Paola, Stefania and Gabriella - we will be back with our daughter x