Hotel Jaccarino

This is a good hotel first and foremost, however, there are a few areas for improvement that would make this a great hotel. I travelled here late August with my family and booked two rooms via TUI. Unfortunately, you aren't able to change/upgrade your rooms via TUI so you can't get the best ones, i.e. the sea view ones. The rooms we had were OK, very clean and decent size but the view was of a derelict wasteland as opposed to the fantastic views across the bay of Naples from the sea view ones. Also, the rooms are quite dated, as is the hotel, but this bothered me very little. What did bother me was the noise of people walking around early morning as the hotel corridors are narrow and tiled floors meant you could often hear the sound of flip flops. Anyway, I don't want to overly negative as I really enjoyed my holiday and the staff in the hotel went out of their way to make me and family feel welcome. The really good points of this hotel are the staff, the location next to a lovely village, nice (but small) pool area and very good food. I would definitely come back but I would try very hard to book a sea view room as they looked amazing. One final thing to add, the shuttle bus is OK but gets booked up quickly and Sorrento was very busy and chaotic in August so we decided to stay around the hotel and enjoy the peace & quiet. All in all a lovely old world hotel with great staff, food and general ambience.

I stayed at the hotel for 10 nights in total. I had a single room, and didn't opt for a balcony or sea view because I knew I would spend the majority of the time sightseeing or spending time around the wonderful pool area. The rooms could do with a slight upgrade, I can imagine some people wouldn't be happy but I thought it was traditional and didn't mind at all - I knew what to expect. The staff at the hotel of very friendly and welcoming, they are helpful too, anything I asked they were able to help me with. You can walk from the hotel into Sorrento, it take around an hour max, and they also have access to a beach. Lots of choice for breakfast, including coffee or tea & a selection of cooked breakfast. Dinner was good too which included a sit down, three course meal, all staff very helpful and quick service. The hotel provides a free shuttle bus service to and from Sorrento, my advise would be to arrive 10 mins early to make sure you don't miss it. Due to them doing runs back and forth it is sometimes late, so don't count on it to be on time each time!! Also book in advance at the reception. The pool area and terrace is one of the main selling points of the hotel, it's beautiful. If you want to be away from the hustle and bustle of Sorrento, this is the right place. The local town is also lovely, make sure you visit - lots of local restaurants to pick from! Thank you again for a wonderful stay.

We really enjoyed our time here. Before arriving the reception team were really helpful in answering our questions and took care of us if we had a question. The shuttle bus worked well and I would definitely recommend if you stay outside of Sorrento your hotel offers this. The breakfast had a good choice and the breakfast waiting team were welcoming. The local village was good to have a potter around and have a coffee or a nice meal. We didn’t eat in the hotel during the evening as we ate either in the village or Sorrento. Last time we visited the area in June we stayed in Sorrento but the plus of this hotel is you do feel more part of Italian life. One recommendation would be to pack your mosquito repellant! I was covered in repellant but still got repeatedly bitten and looking at the legs of the tourists, I was not alone :-) But don’t let that put you off, it might just have been the time of year. My other tip is that if you are a light sleeper to keep the door closed at night. The local cockerel starts in the distance at about 4am. I found it quite sweet but I can imagine it might not be everyone’s cup of tea. The pool area is comfortable and I particularly liked the area that had a large awning so you can sit on your sunbed and out of the intensity of the sun if you would like a little break. We will be back! Thank you to the team for looking after us.