Hotel Savoy

The reception and lounge are very grand, but no drinks or food served? Once you go past reception, you start to notice the not so grand areas, as in the rest of the hotel !! Many areas of tiles on the floor and stairs are broken and should be repaired Rooms are very dated and grubby in areas. Bed to firm , wardrobe door didn't shut properly and kept opening. The bathroom extractor was not working, the tap whistles and the hairdryer is useless, but they got a reteactable washing line ? The side tables are so away from the bed you have to get out or lean over to the point it is no longer convenient... The bar was so small and the only seating area were dining table and chairs so not quite a relaxing area. Outside the roof terrace was lovely with garden furniture. But they did have heaters. If you wanted a glass of wine, you have a choice of house red or house white !!!! That's your choice lol. I unless you order a bottle then you still only have a few at most !! Very disappointed in the bar and the staff seem to like a chat !! Housekeeping were very helpful and the room was very clean. The reception staff it is sad to say we're very disappointing. I have an email confirmation from the hotel with reference to a cake being organised for a Special Occasion and all I had to do was pay when I got there. Upon arrival they said I had to book. I confirmed I had recieved emails to show this. They tried to call the kitchen or see if there was anything else they could organise but aparantly not as it was from an outside contractor ? They offered wine but as per my emails my husband does not drink wine !! The reception staff then asked me to come down in the morning and for me to ask ask the new shift if reception staff if they could help !! Is that not the sort of thing passed over on a handover ? Again it felt like it was to much trouble for them. Needless to say I didn't ask as it was very apparent they were not interested but their loss as I did not spend the money on the cake they were meant to be organising. On checkout they they just took payment, didn't ask how it was, did we enjoy our stay or anything !!! Clearly not interested and if I were to be honest I would not stay there again.

If you are in rome for business and leisure, them Hotel Savoy is a great place fot leisure and business. Rooms are copnact but cosy. Hotel service is friendly. Breakfast was pretty good to with fresh baked sweet Italian croissants and cake.