Hotel d'Inghilterra Rome

I stayed here for 2 nights. The staff were the highlight. Very kind and helpful and would bend over backwards. The complimentary breakfast was also very good, with a nice continental buffet and made-to-order eggs and bacon. The location is great. Just a 5 minute walk to metro station if you need to take the train from the airport. There are grocery stores within 5 minutes and a decent selection of restaurants. Only 10 minutes to Trevi fountain, 15-20 to Piazza Navona, and about 30 minute walk to the Vatican. My hiccup was the room. I get it, I booked this stay using Hyatt points and so I was shoved away in the new part of the hotel that was recently renovated (or they recently acquired this and renovated). You can only access this by the rear elevator, which kind of feels like you are entering an area only employees go. There was no view because it was covered in scaffolding. On the first evening, I returned and there were 2 lights on in the room. I tried every switch and nothing. There was no way I could sleep with lights on. Called down and they came up and said it was for safety (one in the bathroom and one at the entry). Yeah, I'm not 5. I can navigate a room. And I wasn't sleeping with lights on. They said "this is new and you're the first to stay here, we don't know." They managed to find a breaker box and turn those lights off. 2nd night had no turn down service. Room itself was on the smaller side, but OK to store one piece of small luggage. Bathroom was huge and shower had great water pressure and temperature. Towels were huge and fluffy. Shampoo, conditioner, body wash, and body lotion available. Wifi was OK...speed test showed around 15-20. I could Facetime and use Netflix. Overall, I enjoyed this but if I had paid the $400/night, I would have complained about the room hiccups.

We have just come back from staying 8 nights at the Hotel d'Inghilterra. We had a really great time. The hotel is so central and a joy to stay in. The rooms were lovely with a really comfortable bed. The staff were friendly and helpful and when we had a problem with a trip we had booked in the UK, the concierge, Massimo, was brilliant!. Breakfast was included with our booking which consisted of Italian, croissants, jam, toast, orange juice and coffee or American, cereal, selection of salmon and cheeses. eggs cooked in various ways or you could have a mixture of the two. We also ate a couple of times in the restaurant in the evening and this was also excellent. Can't recommend it highly enough.