Hotel Alexandra

Location was perfect, very close to to walk to Spanish steps, Trevi, Pantheon & Piazza Navona, Borghese gardens. Metro station just across the road, was easy to use. Staff very welcoming & helpful. Rooms (single & double standard) clean & comfortable, small but not uncomfortably so: we were sightseeing so it was fine. Air con sufficient, shower cubicle a little small but water pressure & temperature good. I would return to this hotel if intended to visit that area again.

Hotel Alexandra offers excellent value for money in a great spot very close to the centre of Rome. Check in was smooth and the concierge was so polite and friendly! We went for the basic/cheapest room and it had everything we need and plenty of space for 2 people. It was extremely clean, and the cleaners came in each day to make the bed and change the towels. You are asked to leave your keys at the front desk every day as you go out to prevent losing it, which is a great idea and meant we didn???t have to carry a heavy room key around all day! The rooms have air con and are nice and cool to come back to after a hot day walking around. Perhaps the only thing to note is that the walls are quite thin given it???s an old building, so you can hear your neighbours. This didn???t bother us as we always take ear plugs on holiday. I recommend staying here 100%!

We stayed in an economy room and we did get what we paid for as it was small but still very clean and comfortable. We initially couldn't work out how to turn the air conditioning on and had to call reception - it would have been helpful to have instructions in the room. The shower wasn't ideal as the overhead shower was too low for us and never got properly hot. There was also a handheld shower which was great in terms of temperature and water pressure but could have done with somewhere to hang it above our heads. We had breakfast on one morning and decided not to repeat the experience. When we went to pay we got asked if we wanted basic or full - when we asked what the difference was we weren't given many details but we assumed some kind of cooked breakfast with full. To get the full breakfast we had to try and flag down one waiter who seemed to be keen to get out of the dining room as quickly as possible (he also seemed to be doing room service and possibly even cooking some of the food himself as every time someone asked for eggs he would disappear for several minutes). The hotel advertises a gluten free breakfast which was very disappointing. It is admittedly safe for coeliacs as everything was pre-packaged but it was mostly biscuits and rice cakes. I tried asking if the full breakfast (which I'd paid for) included gluten free options but couldn't get a proper answer as he rushed off so quickly so decided not to risk it. He rushed off to get the gluten free breakfast without even giving my husband a chance to order his food. When my husband was eventually able to ask what was included in the full breakfast we again couldn't get a proper answer so my husband asked for eggs that he had seen others ordered. We still don't know if things like bacon or sausages would have been available if we asked!