Acacia Resort

We travelled here in the middle of May on an all inclusive package with jet2 holidays so some of this review may be Jet2’s fault more than the hotels… the hotel is a good two hours journey away from the airport on some incredibly bumpy roads and Jet2’s ‘express transfers’ really means a bus rammed full of people with no toilet so make sure you go in the airport! On arrival at the hotel we were dropped off at the bottom of the driveway and left to take our own luggage down the driveway to reception (not the hotels fault), on check in there’s no explanation of where anything is, no hotel maps etc, just ‘here’s your room card my colleague will take you to your room’ the room was clean, for a ‘superior double’ I wouldn’t expect two single mattresses pushed together though, only one socket in the whole room though and no mirror on the dressing table so we ended up unplugging the mini fridge and moving that so that the other half could do her hair and make up in front of a mirror. The ‘mini bar’ has a menu on top of it with prices but it’s empty so that was pointless. The bar staff and waiters are all incredibly friendly and they do their best to speak English as well. We went all inclusive and it really does feel like they try to make extra money anyway they can, not many cocktails on the all inclusive menu and €3 for a bottle of water even if you’re all inclusive. The food at the restaurant was always cooked well and plenty to choose from however be ready to fight for a table with bus trips which seem to turn up out of nowhere… lunch isn’t a buffet it’s a menu and it wasn’t a great choice but breakfast and dinner were both good. The pool was nice and clean, the ‘private beach’ really isn’t up to much and is very Stoney so don’t be expecting to walk along it bare foot. Check your tab at the end as well, ours was over by just shy of €40 which probably was just human error, oh and don’t travel in May, wait until June, the weather was rubbish (again not the hotels fault) and the pool bar is closed until June as well.

Nice 'rich looking' hotel. Food selection good and with taste. Suituated on its own part of the local beach. Downside, no drinks kettle in the room and is isolated from any local other venues to purchase drinks etc from. Take jelly shoes to swim in the lovely warm sea as beech does have a variety of pebble sizes. There is a small daily charge for the safe usuage. Ideal for those that want to get away from it all and not be too adventurous to go elsewhere.

We stayed in this Hotel in July. The hotel it’s self is beautiful. It is isolated from any site seeing - nothing but the hotel. Food was fair to good. Agree with other reviews about standard of food. Not always as hot as it should be and lunch and Dinner very samesy. Most disappointing point given we were over 2 hours away from anything to see or do, the view from the room. Some sort of factory and a camp site next door. The people on the other site used the foot path facing our room, so no privacy. The factory is ugly to look at. No point sitting on the balcony. Could have paid a couple of hundred pound less and stayed in an indoor room with no balcony. This room and those along this corridor should be used as storage rooms, or staff rooms. Staff where helpful, when we arrived and given a room which had a spare bed instead of the seating area, (in all of the room pictures shows seating areas in Deluxe, with a table and chairs and sofa) they swapped the bed for a table and chairs. Only one electric socket which causes difficulty when trying to do your hair and charge phone. Raised it with the holiday Jet2 company, whose response was, you got the table and chairs after asking and this is classed as a deluxe room. No where in any pictures on any site, do they show you a room looking at a factory. Jet2 let us down for the first and last time. Would have expected more from Jet2 given everything else was faultless up to the room being unsatisfactory. There is supposed to be a rep from Jet2 in the hotel at specific times in the morning, went to the reps area several times including times not advertised and no rep available. The staff in the hotel speak very limited English. We just put up with the room till we got home. Jet2 complaints staff didn’t care that it had cost over 3k to be in an unsatisfactory room for a week. If they don’t change their response I will be booking with someone else for the next 10 holidays (2 a year for the next 5 years) shame for them to lose the business, given they could have responded so much better.