Acacia Resort

Pros: - Beautiful pool area and private beach - Great animation team - Smooth transfer from hotel - Beautiful landscaped garden - Following Covid-19 measurements well - Generally most areas are clean Cons: - If you???re half board you can only order a cheese toastie for lunch - Breakfast and dinner options are not ???true??? Sicilian, which is a shame - No tea and coffee in the room - Poor check in, with zero information - Some staff are rude - Staff barely speak English - Hotel is rundown, and some areas need fixing and attention - No iron available

We had a very nice stay at Acacia Resort. All the flowers, plants and trees all over the hotel made it look like a paradise. Rooms: Rooms were spacious and clean, and most furniture looked very new. Bed is comfortable. Meals: Breakfast was not really international, we missed a few things. There were many sweets, full of sugars, but for instance there were no vegetables served, we could only get tomatoes if we ordered. There were max 2 types of breads, 1 type of cheese and so on. So the breakfast is just average. However, the dinner was always very delicious. The grilled meat, vegetables, pastas, desserts, fruits, everything was tasty. Staff: Unfortunately, many staff members at breakfast and dinner did not really speak English so when we asked something about the food, sometimes they could not explain or they did not understand. I think if it is an international property, everyone should speak English. However, everyone is very kind and friendly and if there was a problem, it was solved quickly. Pool and beach area: The pool is quite big, it was not crowded at all, temperature was nice. It is good that the pool has deep and shallow parts, so children can also play and swim easily. The beach is pebbly and the water is not very clean, and there are some big rocks in the water that cannot be seen so it is not very convenient to walk and swim. Location: The location is not the best because there is almost nothing within walking distance, however, Cefalu can be reached easily by taxi or rental car in 20 minutes. Amenities: The beach ball ground, the tennis court and the mini golf are not maintained at all so we did not try those, and the gym is also bad with a few old machines. At the beach ball there was no net and the sand was full of weed so it was not possible to play. The mini golf was old and dirty, and the tennis net was very damaged and the ground was bad quality. Spa: There is a separate spa area on the top floor with a big pool, saunas and massage services. Guests can use it but it has an extra fee. It looks very nice with a great view. In total, it is a very nice resort with many services, nice staff, good food, but it needs improvment in some areas. Maybe it was closed because of covid and they just reopened, and this is why they have to renovate a few things, but it should be done quickly because without those amenities, I am not sure if it is worth the money.