Le Ali Del Frassino

Very arrogant people working here. Treatment against wesps during night in August at 4 am! Sleeping not possible as it was like a fire department exercise. As sleeping was not possible at all, I asked the hotel employee what is going on. Answer: we need to do that every year. In the middle of the night during the main season? Really? And I pay 330 Euro to sleep here? Never ever again!!!!

We spent our 10 days vacation in this hotel. Advantages: - Territory and location is really amazing and beautiful. - There are 2 swimming pools (one of them consists of 3 actually), so even when hotel is fully booked there are not too much people on swimming pools. - Service in the restaurant is fast, sometimes you have to wait for the menu, but when you order they bring you the food in 5-10 min. - Perfect cleaning service. - Most of the hotel stuff were friendly. Everyone speaks English very well. Disadvantages: - The man at the reception was absolutely unhelpful being not able to advice us how to get to the nearest supermarket or shop to buy fruits and some place or beach to visit. - We booked SUITE which includes 2 rooms for 285 euro per night and we've got an attic almost without windows (just a few of small ones, but you cannot look on it, there is a wall). There is no space where you can put your stuff, no shelfs in the wardrobe, only few hangers. It is not enough when you are a family of 3 people. The light in the toilet and the jalousie on the roof windlows didn't work. Also if you travel with a child don't think you will put him/her to sleep and spend your time in the second room drinking wine, as the bedroom is big and there is TV, waredrobe etc on it, and the second room is just a small anteroom with a bed. You don't want to spend your evenings there while your child is speeping in the big room. When we asked if they have any other suites (we were ready to pay extra for the upgrade), they offered us executive room with free upgrade telling us that it is very big room for 5 persons and garden, but it has 1 room, not 2. We agreed that the next day at around 11 the lady at the reception shows us this executive room. At 11 they called us to the room and told that we should prepare our room right now, as actually check out should have been done till 11. But they didn't know when our new room would be ready. And when we moved there we were disappointed, as in fact it is not so big at all. I checked the price - "free upgrade" meant that this room was more expensive for 90 euro for 10 days, so in fact we changed 2 rooms apartments to 1 room. - Kinds playground is in very bad condition. - We tryed almost everything in the restaurant and we didn't like the cuisine. You can find much better restaurants with the same prices not far from the hotel, but with much better quality. - Breakfast is ok when you stay for a couple of nights, otherwise be ready to order something from the menu and pay for it: there is not a big choise and almost the same in the breakfast included to the room price, other dishes as porrige or omelete are not for free.

The hotel is an excellent professional caring teamwork from the front desk to the maintenance , restaurant and amazing waiters lovely swimming pool and amazing country side view.First stay was 3 years ago it was excellent and the second was this time which was superb we highly recommend le Ali del Frassino to a most beautiful family vacation you can have and enjoy. We really missing you Yoram Levy