Hotel Savoy Palace

My parents had a fantastic stay for their 50th wedding anniversary. The staff were fantastic especially Maria who helped me organize an amazing day out at the Conti Thun winery for them. They got the full Gran Tour and picnic with car service there and back. They loved it! Thank you Maria for going above and beyond to make this such a special holiday for my Mum and Dad! You were a pleasure to work with!

Hotel is well situated for local restaurants and ferry. Deluxe room with lake view a good size with a small balcony just about big enough for two chairs. Bed huge, seemed larger than the super king we have at home and bed linen was fresh and of good quality. Furniture slightly dated but in keeping with rest of hotel, which is period and historic style rather than trendy modern. Bathroom could be improved by replacing bath with walk in shower and modern shower head. Wifi very poor in room, frequently drops out altogether, seemed a bit better in public areas. Tea making facilities in room, no coffee supplied. Annoying that supplies were never replenished by housekeeping staff and we had to call reception whenever we needed more milk or tea bags. Ate dinner once in hotel, which was good but expensive compared to equally good local restaurants. Breakfast nothing special. Extra charges for any style of egg other than scrambled and €4 seemed excessive for a bowl of rather runny substance claiming to be porridge. Staff were on the whole friendly helpful although it would have been useful to have been informed that the cards given out with room key get you a decent discount on ferry fares. We spoke to other guests who hasn’t been informed of this either. Gardone is quite a small resort compared to others on the lake but it’s a reasonably good base for exploring. Recommend visiting the Gardens of Heller, a short walk up the road behind the bus stop opposite the Grand Hotel. Stunning!

I have been checking for reviews for the last few months and was surprised by how few there were. After visiting and seeing the age of most of the clientele I now understand why as we were the youngest guests and we are in our late 50s. The hotel is a classy place the staff pleasant and the food very good quality. We paid extra for a lake view with a good size balcony on floor 5. It is well worth the extra. The room was typically Italian, old style furniture and noisey plumbing but we found it comfortable and the morning view from our balcony made up for this. The pictures for the pool area are a bit misleading as the trees have grown and cover the lake view. As it was a lot cooler the pool and sunbeds did not get checked by us but we found the large balcony at the back of the cocktail bar to be a wonderful sun trap when it did appear. The hotel is well positioned to visit all the different places round the lake by boat but the transfer from Verona Airport took two and a half hours by coach, Jet2 don't mention that fact in Thier information. All in all a classy hotel in a good position for exploring the lake with its stunning scenery.