Aqualux Hotel and Spa

Absolutely stunning place. Aqua means water and there are 8 pools in this place. Very relaxing. 10 minutes to the centre of Bardolino which again is beautiful. Food is outstanding. Just be carefully if you order a bottle of wine, they bring you the most expensive. Entertainment is sparse but that didn’t really matter. It was lovely just relaxing. I would advise anyone to try this place out. In my opinion it should be adults only as there is nothing for kids. The rooms are very spacious and immaculate.

I visited Aqualux spa hotel for one week in August from 16 th x 7 days and everything was perfect. I booked a package holiday with TUI. I emailed the hotel in advance about a few things and they replied promptly with the answer. Reception staff were lovely gave us a warm welcome with a welcome glass of sparkling wine. This warm welcome was repeated by all staff in the hotel. We arrived at the hotel by midday and our room was ready which was such a positive to us and a great start to our holiday. I upgraded to a pool view room (30 euros per night extra) I did email the hotel in advance to arrange the upgraded room, and the view was great. Our room was on the 2 nd floor it was small but we had a large bed, the room had a fridge ( which holds a full bottle of wine ) we purchased the wine locally and drank it on our balcony each evening. There were Some beer and soft drinks in the mini bar which are payable . There is a kettle in the room with tea and coffee but no milk. Take more tea bags from breakfast or the cleaners refill daily. Room storage was medium ( take more coat hangers). The room had a really good shower but no bath. We were half board and the food was first class. Breakfast was buffet with a vast arrangement of food from hot to cold. Omelettes and eggs were cooked to order. Bottled water was available (free) at breakfast and also Prosecco was on offer at breakfast and you just help yourself. There is a juicer which you put whatsoever you want in it and juice it. Take you water bottle to breakfast and fill it up. Breakfast gets very busy between 9-10 am so try and go earlier. Evening meal was excellent with great choice and high quality food and presentation . Salad was buffet then starter and main course is cooked to order from the menu it truly is alacarte food. Then dessert is buffet with a great choice alongside cheeses. Wine and water is payable at evening meal but the wine is lovely and great choice by the bottle or by the glass. Service is outstanding at the restaurant and throughout the hotel the level of service everywhere in the hotel is consistently high. You are allocated a table in the restaurant on arrival and you keep this table in the evening throughout your stay. The evening menu is up at reception daily so you can look what is on the menu in the morning. Twice a week they have a gala buffet instead of the menu with live music while you eat. All the staff in the hotel were excellent with professional manners. The hotel has a bar for the evening with inside and outside seating. The man pool is cool in temp but when I was there the weather was so hot that I welcomed the cool pool. The other pools including indoor pool are slightly warmer. All the pools are so clean and well maintained. Water exercise is daily at 11am. Drinks at the pool bar are payable but you can add to your room bill. Melon is offered each afternoon for free at the pool bar. The spa is down stairs but there are a few steam rooms and saunas so do go and see them the area is lovely and relaxing with no extra charge. There is water in the relaxation area so you can fill your water bottle if needed. Towels for the pool are provided and can be changed daily in the spa area. You have to give your pool towels in on check out if not you are charged. My only suggestion would be to have a separate smoking and non smoking area especially for the outside dining as being a non smoker myself with breathing issues I find it very difficult when someone sits next to me starts smoking same around the pool as the sun beds are very close together. You do need to get a subbed with shade by 9 am after this time most have gone. Toiletries are replaced daily in your room shampoo and body wash are in the shower. Bathrobes and slippers are provided and are high quality and you can use them around the pool and in the spa. You are also given a beach bag in your room to use during your visit you do have to give it back in check out. The walk to the lake is around 10-15 mins. Bardolino is so beautiful but also visit other towns while you are there via ferry or bus it’s all so easy to get about. Malcesine is also beautiful there is a cable car that takes you up the mountain with incredible views. 25 euros each return ( book on line if you can as it can get busy) There are really nice bars and restaurants at the top of the mountain. There are also lots of walking tracks it’s a must do. It took us one hour on the bus. You can walk to Garda it takes about 45 mins and well worth the walk. Sirmione is another place worth visiting. We got the ferry there it took around 60 mins and cost 9 euros each fir a return ticket. Jamaica beach is in this town and a castle but the castle is closed on Monday. We swam in the lake at Bardolino which is very safe. I loved lake Garda and really enjoyed my stay at Aqualux hotel. The hotel is spotlessly clean throughout. Air con in the room was great especially as it was so hot during our stay. Another suggestion is that our room needed painting it just had some marks on the wall and I would replace the carpet in the bedroom (looked a bit dirty and worn) I would put laminate flooring down which is easy to clean. Also I want to mention there is a little train near the lake which takes you around town it’s 3 euros each. There are hundreds of restaurants in town but in august when we visited each one was busy in the evening and most do not take bookings. We only ate out once on the evening as the food in the hotel was so good. There are lots of shops and ice shops in town all of which are open late. Please ignore the negative reviews and just go.

This is a nice hotel in a very good spot…… short 10 min walk from town. You can’t really see the lake from here but we knew that as we’ve visited the area before and had walked past the hotel. It’s a mixed review. We had a really lovely holiday…… loved some of the facilities but we would Not return a a family to this particular hotel. Positives: The pools are very warm and lovely to swim in. The best we have experienced 😀 The public areas are immaculate and are cleaned on a regular basis. Very modern and look great. We had quite a few issues with our room (225) and staff did respond relatively quickly. Breakfast is good and there is enough choice - you can also eat outside which is lovely. Cleaners come in everyday and do a pretty good job. Spa is lovely and lots of rooms (doesn’t open until 3pm) Negatives: Avoid room 225 if you can. We had a broken patio door, wardrobe and shower. Lots of issues which I won’t go into in detail…. Eventually fixed but took a lot of getting sorted and meant we didn’t settle in straight away. Still issues with that room but we got bored of reporting them. This hotel is not that child friendly. No inflatables, balls or ‘raised voices’ allowed in pool. A man comes round on a regular basis and tells you off. (Interestingly, he did not tell off the couple who were practically having sex on a sun lounger in front of us….or the many couples snogging in the pool which could also be seen as ‘spoiling enjoyment’ for others) - I think they could do with deciding if this is a coupes retreat or a family hotel……. They don’t seem to know which one they are. My 8 year old was entertained but it did put me off my spritz 😂 We didn’t get the warm feeling I have had in other hotels…. It was fine…. But we noticed it. It’s a mixed bag. Probably needs to be standardised a bit so everyone is giving the same service. Watch the mini bar. The nuts and sweets on the top are not free and it’s not that clear 😂 You can’t keep the spa bag….. I used mine for dirty laundry and had to hand it bag at the end……. I am presuming they wash them and recycle….Seemed a bit odd. Never had to return a flimsy bag before. The evenings are a non event….. very subdued. We went into town every night and it’s beautiful……. If you do want to be at the hotel at night…. You’ll need to like it nice and quiet 😀 This is a nice hotel. It’s probably just not for a family….. but if I was a couple, I’d not want to be surrounded by kids either…….. it needs to decide. However, we have had a lovely break 😃