Sheraton Lake Como

Good location near the lake and town of Como, nice grounds and pool area(obviously not open in March). Easy walk along lake to Como or Cernobbio. Hi-end grocery store and a 1-Michelin star restaurant next to hotel. Hotel has nice lounge area, decent gym and good breakfast. Rooms are average, we used our suite upgrades and upgraded to a room terrace outside, didn’t feel like an upgrade to me, I think a high floor with lake view would be the best option. Titanium Elite member.

The hotel is in a really nice location...near Como but not right in that city. It is only a 3-4 minute walk to the Tavernola boat stop, from which you can take a quick boat ride to Como or several other small towns on the lake (I recomend buying a circular tickt so you can use the boat as a hop on/hop off to tour several little towns on the same day. You can also walk easily into Cernobbio with a 20 minute stroll....lots of places to dine there, etc. There is a large grocery store right across the street. Our room was nice: large, with a very comfortable bed, mini fridge, etc. Wifi was fast and reliable, staff were very friendly, and breakfast was delicious with many options and an omlette/egg station. There is an ice machine located in the little shop by the front desk. We were there in low season so the park and pool were closed. Being low season we had no problem finding street parking....at check in no one even asked if we had a car or about the parking garage but at check out we were told we had to pay 18$ per night for it! We explained we had not ever used it and were asked why we did not tell them that at check in. That was a bit odd, I have never in all our many hotel stays been expected to preemptively tell the hotel staff that we did plan on using parking. It was straightened out easily enough, but that struck me a odd...especially since there was a that strange blame the guest for not telling you they did not plan to use the parking garage bit. Not enough to keep me from going back, but odd anyway. Otherwise the only complaint we had was the shower was kind of annoying. The handheld part only has a clip about waist high, nothing higher up. There is a rainforest head if you want to get your heair wet, though. There was nothing to hold the toiletries, they had to go on the floor, and the hot/cold markings were totally off. Minor issues really. We will defintely stay here again if in the area.

We stayed here for a wedding and overall enjoyed our stay. The property is vast and the restaurant on the property and buy the pool are both really good. The location is very close to the Ferry terminal as well. The only knock is that the property is a little dated and pricey at the same time.