Parco dei Principi Grand Hotel and Spa

This is an old grand hotel that is in need of some urgent TLC. We were there for two nights and it served its purpose, but it could have been better. First, the good part. The location of this hotel cannot be beat. Across the beautiful Borghese Park, the are is generally quiet, surrounded by embassies. There are many restaurants around within ten minutes of the hotel area is very quiet. You are close to most of Rome???s attractions without being in the middle of its hustle and bustle. The grounds around the pool are elegant, and the wood-paneled lobby and bar area are beautiful. Our room, deluxe garden view on the second floor (third floor for us Americans) had a beautiful view of this. It was also similarly decorated as the lobby which is beautiful if you like this grand style. The staff in general is helpful and competent. Our room was quiet despite being close to the elevators. It was also very clean. The bed was comfortable and big. These are all pluses. Now, to the things that are not so good. The upholstery, the carpeting and the wallpapers all need to be redone. They are either faded or worn out from being used for too long. We saw a remodeled room that had a modern bathroom, but ours looked like it was put together in the 1980s if not earlier. Again the bathroom was very clean but a bit small and dated. (Note that the remodeled room was styled with more modern furniture and decor with wooden floor instead of carpeting. I didn???t care for it but my partner, who is more into these things liked it). Our room, being west-facing born the brunt of full afternoon summer sun. We had left the curtains open in the morning. So when we came back in the afternoon, it was like stepping into clothes dryer. We had left the ac on but it was no match for the sunlight. The entire room felt like a hot house. It was not until we shut the blackout curtains and let the ac run full blast for two hours before the room temperature became tolerable. They definitely need better ac. As for the breakfast buffet, we went for a late breakfast close to their end of service. The breakfast spread seemed comprehensive, but some of the fruit was withering (the pineapples were turning brown) and the pastry was showing signs of becoming stale. I ordered eggs Benedict that cost extra but they were ok. The hollandaise sauce was provided separately instead of being poured on top of the eggs. However, the poached eggs were done perfectly. Again, the staff were wonderful. I am hopeful that the management and ownership take a note of this review and remedy some of the issues. This hotel has the number one thing that any real estate needs and that is location. A bit of TLC could make this one of best hotels in Rome.

My wife and stayed at the Hotel Parco dei Principi from 17 to 22 June 2025. Room 510 However, we had an experience that shook us. On the 20th we asked the female concierge Monia if it was possible to get a ticket to the Galleria Borghese which is located nearby and where we have been several times before. While we waited, the concierge called and told us while she was on the phone that each ticket cost 60 euros, i.e. 120 euros and we had to pay cash now. We were then supposed to meet a guide from a company next dag. It was very expensive but we assumed that we would get a personal guided tour. Our surprise was great when we discovered that we were only given 2 tickets for 17 euros each. So we paid 86 euros extra for the concierge to get us the tickets. When we got back to the hotel the female concierge had left and we spoke to a new male concierge who said that the reason it cost so much was because the female concierge had called a contact on the black market (the mafia?). We strongly distance ourselves from the black market and we will in no way support it or be a part of it. We are appalled that a concierge at a 5 star hotel contacts the black market. This also explains why we had to pay in cash and the money was immediately hidden away. We could not get a receipt either. We therefore Cannot recommend a hotel that has such close contact with the Black market Best regards Jens kristensen Professor PhD

We booked Parco dei Principi Grand Hotel & SPA as a birthday treat for our son, combining a visit to the Colosseum with time by the pool so our children (ages 4, 9 and 10) could balance sightseeing with some relaxation. Unfortunately, this hotel proved to be entirely unsuitable for families with children. The main issue was the outdoor pool. Our children were playing together quietly and appropriately in the shallow end ??? nothing more than what you would expect from well-behaved kids enjoying the water. However, after a single complaint from another guest, the lifeguard insisted they remain silent. His manner was rude and completely unreasonable, expecting young children to play in silence. It was so uncomfortable that we had to call the manager. To his credit, he was apologetic and admitted the hotel is not really geared towards families, but this is something that should be made clear before booking. Having a pool that children are effectively not welcome to use makes the hotel very misleading for parents. We also found the restaurant unaccommodating for families. When we asked to feed the children at 6pm (a very normal request for young kids), we were told the restaurant only opens at 7pm. Room service was available, but when we asked if we could at least sit at the outdoor tables to eat, this was refused ??? we were told we had to eat in our room. Again, this reflects an attitude that does not consider the practical needs of families with children. We are a very well-travelled family and have stayed in many excellent hotels worldwide. Our children are polite, well-behaved, and accustomed to travelling. This was not a case of disruptive behaviour ??? it is simply that this hotel does not want children to be children. In summary: if you are considering this hotel with children, we strongly advise you to look elsewhere. Despite the pool, this is not a family-friendly property and parents will likely find their stay stressful and disappointing.