NH Pisa

So the good: the hotel is right across from the train station which is great if you have a lot of luggage. The rooms were clean and beds comfortable. The bathroom was good and had decent water pressure and hot water. The average: The rooms are a bit dated and the hotel shows its age. There is chipper paint, stains on the carpet in the hallways, old furniture, etc. The unfortunate: At around 1:45 am, someone (sounded like two women) walked right into our room and turned on the light. Needless to say, we did not sleep after that. My husband called down to the front desk and the male-sounding attendant apologized and said it was his mistake. When asked why they were entering rooms at 1:45 am, we didn???t really get an explanation, just an apology. So we aren???t sure if the wrong card was given out, if housekeeping was trying to clean, or what exactly happened. We just know that it didn???t seem like a very safe place after that and sleep did not happens

Very nice hotel - particularly attractive for the price point. The room was very comfortable, especially the bed and quality of the A/C. No problems with wifi and they made it easy to connect right away. Breakfast was good. Can't beat the proximity to Centrale train station and buses. Some odd characters in the area since the trains & buses are right there, but not unsafe. Quick walk into town.

Email sent to hotel last week - no reply! ???I have history with this chain of hotels concerning a stay in Bologna, which was never resolved to my satisfaction, but thought I would give it another go as it was convenient. Please do not let people think they are going to a ???real??? hotel. This is basically a Bed and Breakfast and a poor one at that. Online check-in allocated me a room with an option to change only it did not work so I couldn???t. Sent email asking for a double on higher floor but no response to that request. Repeated at check-in and told room was a double but none available BUT, after a quick click of the keys, surprise surprise, I could pay to upgrade to one!!! The actual room is slightly bigger than that at a budget chain I used at BHX (which was over 20 per cent cheaper) en route to Italy but it paled in comparison. - There is no discernible bar and the restaurant only opens for breakfast. - My family saw photographs I took of the room and we all thought it looked like a prison cell, bland and very bare. - The TV has loads of channels - only a few worked when I went through the channels. - There are no plugs near the bed to charge phones unless you unplug the bedside light. - There is no switch by the bedside to turn off the room light only some sort of buzzer for goodness knows what. - The bathroom, the paintwork and furniture look decades old. - The bathroom light is so dim, a lady would have difficulty seeing her face never mind doing her make up. Maybe this is your EU daft regulations but totally impracticable and have not seen it in actual hotels! - My breath would have more power and effect than the supplied cheap and useless hairdryer. - If you have a shower in the evening it is in almost total darkness which I feel is dangerous. - There are no in-room tea or coffee facilities. - The Wifi is free for emails and browsing but 10 Euro a night to upgrade - bit like being charged for a knife and fork to eat your meal! Oh, there are no meals served other than breakfast so they would not be necessary! - The key system is so old that it, like it always did, failed to work properly and on the second night it required a trip back to reception to be revalidated. - The soundproofing is ineffectual as could I clearly hear people moving about above me on the first night and the tv (must have won the lottery) in the next door room on the second night. - Two doors to the Juliet balcony, overlooking the station, failed to keep traffic noise out but luckily it dies down quite early - other than for the odd very noisy motorbike. In addition, an emergency vehicle went past at 04.15 waking me up and a quick look indicated absolutely no traffic around - Why the sirens?! That was my sleep over for the night! - and finally, I did not take kindly to the aggressive manner I was told to come back to reception when I dropped the key off whilst he checked that I had paid - even though all check-ins take an impression of a card which could have been used if I was running off and, at my age, that is no longer possible unfortunately! Need I go on..suffice to say, you will never get me back in an NH branded hotel and would only advise others that the French owned budget hotels are: - cheaper, and - offer more facilities, and - more comfortable, and - far better value for money??? But that is only my opinion!???