Palazzo San Lorenzo Hotel and SPA

Our experience of the hotel is a little mixed. The location of this hotel is perfect. It’s a short walk to St Marks Square and there are lots of lovely restaurants and little bars nearby. On arrival at the hotel the receptionist asked if it was our first time in Venice. My husband told her we were visiting for our honeymoon. We were a little taken aback that she did not acknowledge this at all - not even to offer congratulations. We did not expect anything other than that. That said she was very helpful showing us locations on the map and explaining various excursions. Our room was quite small. It just had a rail for clothes which is fine but there was no storage at all for smaller items such as underwear or toiletries. The bathroom was light and modern with a lovely shower. The biggest issue we had was that the walls were so thin. We did wonder if this was because we were given a room that was connected to the next door. This meant little or no sleep as the people next to us were up all night chatting and banging doors. I do appreciate we could have asked the hotel to move us but it’s just too much hassle packing everything up. All the staff are friendly and acknowledge you when you enter and leave the hotel. The lady with blonde hair who greets you in the breakfast room is really friendly. Breakfast is buffet style with pastries, fresh fruit, cereal and some hot food. Toast would be a nice addition. Overall it’s good value for money but I don’t think we would stay here again sadly due to the lack of sleep caused by the thin walls.

stunning property with great staff close to the heart of venice. breakfast was great, a moderate selección of good quality products. minibar wasn't overly expensive considering the surrounding área. would have been nice to have a bar to grab a drink in but there are plenty on the doorstep

Stayed here for four nights on our first trip to Venice and so glad we picked here. The location is great for the water bus to and from the airport and it is ideally located for walking to all the sights. St Marco is 5 min walk. All the staff are friendly and helpful and answered any questions we had. Room was a good size, cleaned daily and the shower was powerful and hot. We didn't have a canal view so can't comment. Our room was quiet in that we had no street noise, the only noise was from other guests passing the room. Continental breakfast was good. I would definitely stay here again and recommend to others.