NH Collection Firenze Palazzo Gaddi

We stayed at Tivoli Palazzo Gaddi for 5 days from 7th October. From the moment we arrived we were so well looked after by such friendly and professional staff, from the reception team, the doorman, through to the bar and waiting teams. The rooms were beautifully decorated and had all the amenities you can think of. The bed was queen size and amongst the most comfortable we have slept in. Rooms were tended to everyday and each evening the staff provided a turn-down service. Breakfast was amazing; there was every type of food you could imagine from fruit, continental, hot dishes, freshly cooked omelettes to the most delicious pastries and mini tartlets. The weather meant we were lucky enough to experience drinks at the rooftop bar one evening; wow what a view! We dined in the hotel’s restaurant, Terrae, on our first and last evenings. On both occasions we were looked after by Antonella who was incredibly attentive, friendly and informative; her knowledge on both the dishes and wines were excellent, she was the perfect maitre d. The food was out of this world and beautifully presented. Salvatore, the executive Chef came to visit the tables and spoke enthusiastically and passionately about his food. Both he, Antonella and the rest of their team were superb. A 5* visit to a fabulous hotel in the heart of Florence. We hope we are fortunate enough to visit again in the future.

We enjoyed our stay and were very please with everything offered. We were specially pleased with the restaurant and the bars. The view from the rooftop bar is stunning and second to none. The cuisine at Terrae was some of the finest dining we have ever experienced. We had the chef’s tasting menu with wine, pairings one night and liked it so much we canceled our dinner plans at another establishment to return and enjoy the offerings again.Chef Iside, Chef Salvatore, and Antonella were exquisite.