Grand Hotel Baglioni

My husband and I came here as part of a 10 day trip to Italy (Venice, Florence, Rome) for our honeymoon - we married last October. Italy is also my ancestral home, I have Italian blood on my mum's side, so it's been a dream of mine for many years to visit. I'm glad to say we thoroughly enjoyed our time here. The hotel was conveniently a very short walk from the train station, which we were VERY thankful for as we were tired from travelling and really didn't want to carry our large suitcases for a long time! It is also ideally located if you're wanting to visit all the historical sights, they're all within easy walking distance. When we arrived, we were warmly welcomed and congratulated on our marriage, given the instructions as to how to find our room and were told we had a free mini bar, kindly gifted by the hotel for our honeymoon for the duration of our stay. We were incredibly grateful for this, considering our other two hotels charged us for drinking their bottled water! After entering our room, we agreed that we loved the mixture of modern and classical looking decor around the hotel. The dark wood of the bedroom was particularly to our taste, while the bathroom was clean and modern. There was also two partitions and a window to block out the noise from outside which we were very thankful for when returning to the hotel for a siesta each day. The only noise disruption we had was when the plumbing was being used above us, which is to be expected in an older hotel, but even then it never interrupted our sleep. The bed itself was very comfortable and spacious and the TV allowed us to switch originally English channels back to English, meaning we were able to watch TV - something we weren't able to do in the other two hotels we visited. We took advantage of breakfast on two of the three mornings we spent here and thought it was the best that we'd had during the time we spent in Italy. The selection available to us was huge and there was always a table free for us to sit by the window and look at the beautiful view outside while we ate. The reception staff and other hotel staff were always welcoming and friendly throughout. We also enjoyed a coffee from the bar, in the seating area outside (same level as the restaurant), and were glad to see our drinks come with little free snacks to enjoy with them! Again, the view was fantastic, even at night! We had an excellent time at Grand Hotel Baglioni and will hopefully return in the future. A sincere thank you to the staff for being wonderful and generally to the Italian people for making us feel at home during our honeymoon. Grazie per il piacevole soggiorno, torneremo!

Very comfortable hotel with delicious brunch. Close to rail station and walkable to all major attractions. Charming and clean. The rooms are spacious. The staff is attentive. The common areas are great. The view of the Duomo from the rooftop can???t be beat.

I should have canceled my reservation when I read a review on how a guest had their belongings stolen out of their bags in the reception area. I checked out on may 3rd and called them the very same evening after realizing, I have left my jewelry box on the dresser that was by the safe. Inside the box was quite a bit of ???fashion??? jewelry pieces but I guess they looked real enough for them to keep and pretend like it was not found. Called three different times to follow up and emailed and nothing. Hotels keep records of which employees work the floors and clean the rooms. It???s easy take a look at the records and figure out who cleaned my room. That is the person that stole my belongings. The main reason I picked this hotel was the proximity to the train station ??? it wasn???t cheap either almost $400 for a night. Do yourself a favor a walk the extra couple of minutes