Atlantis Bay

My partner and I recently stayed at Atlantic Bay. Long story short: we will NEVER get over the breathtaking, magical experience we had. Together, we have travelled to a handful of five-star hotels in beautiful destinations. Never have we experienced the level of care and comfort we did at Atlantis Bay, and it was all because of the welcoming environment cultivated by the amazing staff. I could go on and on about the delicious cuisine at the restaurant, the amazing cocktails at the bar, and the ocean and island views that felt straight out of a fairytale. However, I want my review to instead focus on the way the staff made us feel because it is not easy to always feel welcomed as a gay, interracial couple when traveling. I can confidently say that there was not a single moment in our stay where we felt judged nor misunderstood by the hotel. This is a high standard of service and a level of respect that we were blown away by. I would easily recommend this place to any lgbtq+ couple looking to relax and enjoy their vacation without the added stress of worrying if their hotel is going to treat them equally. There were a few standout staff members for our trip. Luca is the best - he would make us so happy that we found ourselves ordering more and more just to be around him more often. Ultimately, we had a stress free vacation because of Luca and the hard work he put in to help us at every moment. Stefano is superb - he made my girlfriend very happy by perfecting her favorite drink and always offering his help when we needed anything. These two made a good vacation a great vacation. Thank you for everything Atlantis Bay!!

Grazie mille! A review, photos, videos, will never be able to describe the experience we had here. Atlantis bay is one of the most magical hotels we have ever stayed at, with the most delightful staff. The hotel is set on a cliff that when you arrive, it feels like you’re transported to this enchanting cave where anything you have ever dreamed of is there— an amazing view of the cove from your balcony, a comfortable bed and extremely through housekeepers!! (Who folded our laundry so neatly for us!!) oh, and the free breakfast buffet is the size of a wedding reception!! The service staff speaks English which is a huge plus given that most other hotels, restaurants and taxi where English is limited, we used them as translators very often to help us. On top of all of this, the service leaves you with wanting nothing. We felt extremely taken care of by Luca, Stefano and Viviana. Viviana - she took care of us for the four days we were there. No ask was too big or too small - or ridiculous! She works as the hostess at the restaurant but to us, she was the go-to person for anything we needed and always welcomes us warmly. Stefano- this man is one of the biggest reasons my hotel bill was so high. He is the bar manager at the hotel, and does such a great job with his team to assure that we were happy - with the drinks, with the food, with our experience. It was so special that he always kept in mind our likes and dislikes to make sure we were met exactly where we wanted. To say Stefano cares about the guest experience would be understating the amount of thought and care he gave us. We had so much fun at the bar while it was raining for the days we were there — Stefano, I am indebted to you. Thank you for all the Manhattan’s, served up, with tons of cherries. I’ve met my quota of Manhattan’s for a lifetime. Luca - you filled our hearts with love and fun. If hospitality was a talent, he absolutely would be a rockstar. I have never experienced someone who anticipated what I wanted and made sure it was available before I wanted it! (How!) we were rained in for a few days, and the day it was sunny, I walked out to lounge chairs already toweled, umbrella up, and an ice bucket ready! He asked me if I wanted a Manhattan, a question that is redundant and hard to pass up when he knew this was the moment I was waiting for! In my years of staying at high end hotels, that is the epitome of seven stars. Luca also asked us thoughtful questions about our stay and our plans in order to prepare accommodations for us (especially when to have my drinks ready!) and also danced for us as well. It would be difficult to argue to stay anywhere else because of the level of service Luca gave us. I can say that anything we wanted, we always felt accommodated and the staff did everything they could to make our stay absolutely worth the price point. I would say if you’re looking for a guaranteed fantastic vacation where you’re needs are overly met and made to order cocktails to your room is your thing, stay here!