Hotel Capo D'Orso Thalasso and Spa

We have just returned from this stunning hotel and what a fabulous time we all had. Our stay at Hotel Capo d'Orso was nothing short of magical. It was our first time in Sardinia but definitely won???t be our last. The hotel is tucked away and is the perfect blend of understated luxury and natural beauty. The setting is truly spectacular no matter which direction you look. The water is unbelievably clear and was perfect for swimming and paddling, plus there are lots of lovely places to sunbathe in peace throughout the resort. The food was excellent, with a variety of fresh & delicious options. Breakfast was a joy to each morning with gentle sound of a live harpist. The standout feature, however, was the staff, who made the whole experience unforgettable. We were warmly looked after by the lovely Claudio, Elenora, Rosa, and Elise, whose attention to detail, warmth, and genuine kindness made every meal feel special. Claudio kindly arranged a couple of delicious ???off menu??? treats for our teenage boys, who were thrilled by this. At the beach, Ricardo was the perfect host???friendly, attentive, and always smiling. Giacomo at the bar, Georgia at the Pizza restaurant and a big thank you to Francisco, the most helpful concierge, who went above and beyond to ensure our stay was seamless???from restaurant bookings to thoughtful local tips. The lifeguards were also super friendly & helpful but unfortunately I didn???t write their names down! All of the staff throughout the resort were faultless, I wish I could mention everyone by name. Hotel Capo d???Orso stole our hearts. We left feeling recharged, pampered, and already longing to return. An absolute gem. 5 stars without question. 🌟🌟🌟🌟🌟

We had a relaxing stay at Hotel Capo d???Orso. The location is stunning, tucked away in a peaceful, scenic corner of Sardinia???perfect for unwinding. Most of the staff were friendly and welcoming, and the overall service was solid. Housekeeping was especially impressive, with our room cleaned thoroughly each day. The room itself was spacious and comfortable, though the decor felt a little dated. That said, it was well-maintained and everything worked as expected. One thing to note: the layout of the hotel includes a lot of stairs and uneven paths. Walking around can be a bit challenging at times, especially for anyone with mobility issues or if you???re simply not in the mood for a bit of a hike. The on-site restaurants are convenient but quite overpriced, especially considering the alternatives available nearby. A minor downside during our stay was the breakfast service. While most of the staff were lovely, Eleonora at breakfast felt a bit cold and distant, which stood out compared to the otherwise warm atmosphere. Overall, a pleasant experience in a beautiful setting???with a few areas that could use a little polishing.

I will start by saying that the location and views are absolutely and unquestionably stunning - they are in our opinion the very best thing about this hotel. Other than this we found the whole experience to be extremely underwhelming and certainly not worth the 1400 Euros a night we paid for a sea view 'suite'. The 'suite' itself was ordinary to say the least (nothing luxury about it) and quite dated. Not sure how it earned itself the title of a 'suite' as it was just a reasonably large room on two levels with one tired looking sofa and a clean but adequate bathroom with a shower only, no bath, no luxury amenities that one would expect in a five star hotel. It did have a nice sea view and a cute little private garden area with a hammock but other than that it was certainly nothing special. The bath robes in the room had seen better days and were worn and shabby. Our 'suite' was a 3/4 minute walk from the main reception through the parkland. The main pool area is quite small with only a few beds and an odd shaped pool with a large shallow end - not really suitable for swimming. As a consequence, it was not at all well used whilst we were there with most people taking a look at it and then preferring to opt for their own space on the sunbeds that were dotted around the hillside. There were a few decking areas with a few sunbeds near the sea but these were always taken early. The hotel has a small private beach but that was also very busy whilst we were there. We didn't use the spa but as our 'suite' was literally next door to the spa I asked if we could use the lovely outdoor pool in the spa. I was told that we could but the cost would be 100 euros for 2 hours! We had high expectations for breakfast as it looked to be an elaborate affair with lovely relaxing music being played by a harpist. We opted for the menu as opposed to the buffet. I ordered avocado and poached eggs and when it was served the avocado was very obviously overripe and black. My husband's Eggs Benedict was served with bacon and a sauce that tasted like a cross between ketchup and salad cream - nothing resembling hollandaise sauce. Both breakfasts were inedible. You did have the option of the buffet but it was not particularly impressive or appealing and the disappointing food was made even worse but the huge number of wasps that were evident any time you sat down to eat anywhere. Whilst I fully appreciate that wasps and other insects are inevitable in hot weather and a natural park, but this was truly another level. The wasps were landing on your food constantly and permanently buzzing around you whilst you were trying to eat which was very off putting. So much so, that we decided to give up on having breakfast (even though it was included in the extortionate room rate). The hotel were (on request) giving little cups of coffee grains the were set alight to create smoke to try and reduce the wasp activity at the table, but as one member of staff told us the wasps had become used to this so it wasn't much of a deterrent. We also ate in one of the other restaurants and the food we found to be lacking in taste or presentation. Loads of wasps there too. The food was so unappealing that we barely ate anything whilst we were there although we did decide to get a club sandwich in the pizzeria on one day because surely something as simple as that would be edible? Wrong! It was quite simply the worse club sandwich we have ever had any where - it can best be described as mush on soggy bread with loads of wasps as usual. To be fair the very nice waitress could see that we had not eaten it and credited the bill accordingly. We were also surprised at the apparent lack of willingness to offer basic things that would be normal in a five star hotel. For example we asked for coffee on the terrace area and were told "no we don't open until 10". On our departure day we had arranged a transfer early and even though we had paid for breakfast we asked if we could have a coffee in the lounge area and were told "no you have to go to the breakfast room"! Although the housekeepers turned up in the morning to make up the room and in the evening to refresh they would not take away used glasses or bottles or left over dishes of nuts/crisps and on one occasion the left over coffee jug and cups were left outside for two days before it was collected. The mini bar was not replenished at all for the whole time of our stay. Against the backdrop of this poor experience, it was quite surprising to be served a very nice selection of canapes when we were having drinks on the terrace overlooking the sea, where the waiting staff were excellent. It was such a contrast to the overall experience that we felt obliged to tell the staff that we weren't having dinner and we were advised that the canapes were served to people only having drinks. But in fairness they were good and very well received. Another positive was the fact that a tray of crisps, nuts and delicious juicy melon was served whenever you ordered a drink. Reading some of the positive reviews about this hotel I had to question whether we were staying at the same hotel but I'm afraid I do completely concur with the Average, Poor and Terrible reviews. There is absolutely no way in our opinion that this hotel warrants 5 stars and certainly cannot justify the room rates it charges.