Su Gologone Experience Hotel

It’s extremely remote and not sensible if you don’t have a car I was quoted €160 euros to go there and back to next village! The bedroom and especially the bathroom was very tired poor quality bedding and awful pillows The food was also very disappointing I don’t think I had even one great meal in 7 days I was also glad I was on half board as it’s certainly not cheap Don’t bother with so called cooking course which was 1 hour for €50 Euros basically watching someone make pasta which we didn’t even cook The magic bar is its saving grace along with great staff

We had a fantastic two nights. We didn’t know what to expect because we had read some mixed reviews…but I’m pleased to say our stay was absolutely enchanting. The hotel is an absolute magical mystery tour with inviting secret bars, lovely gardens and quirky rooms at every turn. The restaurant was great and we also did the “Bread Nest experience dinner” which was a holiday highlight. Thank you very much.

The good - the food is fabulous here - the vegetable evening we went to in the vegetable garden was some of the best food we have tasted anywhere in Sardinia. Also the food in the main hotel is very tasty - whether breakfast, lunch or dinner. Also the staff are great - always going out of their way to help. The setting is also superb with views out to the mountain one side and plains the other and a hotel stuffed full of glorious artwork. The bad — the rooms are very dated and quite simply not up to the star rating that this hotel sells itself at. I appreciate that COVID took away a lot of investment and revenue opportunities, but the rooms look like they haven’t been changed since the 1980s. We counted numerous issues with our room - whether loose wall sockets, not mosquito netting on windows, wrongly fitted light fixtures, TV covering a large mirror and cramped area around the bed. All this in a room costing several hundred pounds a night. The ugly - the grounds although large are simply unkept. The area around the swimming pool is weed strewn and has standing water. The tennis court was also weed strewn and had an uneven playing surface so balls bounced off at odd angles. The area around the garden bar section had dying grass throughout. The secret garden was overgrown and had broken and dirty furniture in it. Finally there was a cat and it’s kitten playing in the dining area and jumping onto the seats throughout the time we were there - which is very unhygienic. Again just not what you would expect from a hotel with this star rating and cost. After a couple of days of this we complained and were kindly offered a free upgrade to a stunning suite called the Art Suite, which was very generous of them. However the constructive email we wrote which outlined the issues was never actually answered - we were just offered the kind upgrade, so we have no idea if they will actually be trying to address any of the above. Therefore my advice would be to book into the restaurant here for the wonderful food, views and service, but don’t stay at the hotel.