Masseria Montenapoleone

We arrived from the Amalfi coast having experienced amazing, incredible service at a high quality hotel in Sorrento. We were expecting similar service and were sadly mistaken. It started off on the wrong foot when the reception staff member who greeted us had a pretty significant attitude and worsened when they offered ZERO help to our friends whose room was a significant distance and had many large suitcases given the 2-week duration of our travels. It didn't get any better when we ate our first dinner at the restaurant and there was a surprising paucity of options for our vegetarian and gluten-free customers. We never ate dinner at the Masseria again for the entire week. There was virtually no proactive interaction with us with respect to daily activities, recommended beach clubs, recommended restaurants - it was only after 3 days that we finally had them coordinate some restaurants that were not over-priced, "Fancy", and not really representative of the local cuisine. Positives: one of the most magical pools on the planet - great place to spend the end of the day after excursions. Tremendous breakfasts - Antonio was awesome and really the antithesis of the reception staff who somehow just didn't understand how to provide service. The food and wine steward (forget her name) was equally attentive, engaging, and genuinely interested in providing high quality care and food and beverage! Restaurant suggestions: La Cantina in Alborobello (one chef with literally one stove/oven so be prepared to wait if you have a big party); Goodo in Locorotondo; Grotta Palazzese in Polignano a mere - yes it's crazy off the charts expensive but the view is literally one in a million (we also took an inexpensive 2-hour boat tour the next day and had a great tour of the caves and a sea-side view of the same restaurant). Overall, the room was small, poorly lit and the reception had no international convertors so remember to bring your own.

the most incredible place! We stayed here as part of our honeymoon to Italy. Everything here was perfect; the room, the pool, restaurant, staff and surroundings were all incredible! We paid extra for the vineyard dining experience which was wonderful as a special treat! We would love to come back here!

a wonderful place.great and very cozy rooms.the best bathroom we ever had.the best staff especially Domenica from the office and the owner of the place.they gave us the best treatment.unimaginable breakfast that you cant find anyweher. great pool.the masseria is very beautiful clean.full of trees flowers herbs.you have failities for children.the perfect place to be in for your vacation.