Hotel Monte Sarago

The best part of this hotel is the staff (especially Graziano and Maria I think her name was. She really went out of her way for me! Actually all the front desk staff was A+ top). The spa had everything you would want. I had a fantastic massage by Katerina. They could improve by having flavored drinking water and Tea at the ready to get when you want. What they brought was plain water (no lemon or cucumber in it) and warm water, not hot for the tea. The breakfasts fresh, abundant and delicious. The hotel itself is clean and a little stark looking but nice. The rooms had excellent linens and duvets. However, the pillows are are a real miss! The water pressure in the shower fantastic!! The location is about 10 minutes walk to town. It was quiet and relaxing to stay here.

We booked a family room for three for our stay in Ostuni.?? The hotel is situated on a busy street about a 10 minute walk to the centre of Ostuni old town. We loved: Reception and restaurant staff were all very friendly and helpful. Breakfast in the ground floor restaurant was good with the usual selection of cereals,?? breads, cold meat and cheese, salads, fruit and a lovely choice of cakes and pastries. ?? It also had hot streaky bacon (although a bit undercooked) with scrambled or boiled eggs.?? The restaurant on the second floor has a great viewing balcony overlooking Ostuni old town.?? We had a really enjoyable meal there one evening. Housekeeping came in every day and left the room immaculate. There is a car hire place practically next door to the hotel with free parking opposite.?? We hired a car for two days at a very reasonable price to explore other towns in Puglia. The stop for the bus to the beautiful sandy beach at Villanova (6km away) is just a few minutes walk from the hotel.?? But check timetables (especially for your return trip) as they only run every few hours.?? This was in May, they may run more frequently in high season.???? Google Maps gives the location of the stop and times for the buses. We didn't use the spa facility but other reviews say it is excellent. Could be better: Our first impression was that some areas of the hotel are rather dark and gloomy. The downstairs bar wasn't open for drinks on our return from town in the evening, but we were able to sit at the bar in the restaurant on the second floor for a drink before bed. Our family room for three was adequate with a comfy king size bed, pull out bed for our son, and ample wardrobe space.???? But it was tucked away in what seemed like an unfinished annexe at the back of the hotel. Cement floors and a couple of plastic chairs outside the room are not worthy of a 4 star hotel.?? It could be improved with better lighting, flooring, some modern artwork and some beautiful Italian ceramics. The window in the room had bars and overlooked a dark and overgrown garden area.?? Worth booking a room with a better view. The shower cubicle was rather small, but the shower worked efficiently. NB:?? The hotel no longer has an outdoor pool, despite various reviews and advertising for the hotel showing one.?? There is an indoor pool within the spa but I believe you have to pay to use this facility.?? Overall though, we really enjoyed our mini break at this hotel, and it is a good base for exploring other towns in the Puglia region. 3.5 stars rounded up to 4 because we received great service.