Grand Hotel Masseria Santa Lucia

Many of the reviews I read are unjust. Maybe because they were in busy season it was different. We had a fabulous time. Very covid secure . Welcoming reception at all times. Breakfast buffet well organised as per covid safety & plentiful and fresh. You can ask for extras to be cooked eg omelettes etc. The gym is small but clean. Pool was immaculate & very peaceful. Pool bar and lunch food there was plentiful and varied for our needs. It is in a quiet location which we wanted but could walk to a few other rocky inlets and beaches (to the left across from hotels stony beach) there are couple of snack bars/ beach bar and a 5* hotel we ate at one evening. The hotels stony beach is lovely for swimming & has plenty of sail shades , beds and comfy cushions for the beds. Showers and toilets. The hotels beach is a short walk to the right from the stony one. The hotel can drop you there , just ask at reception, also if you let them know you are going to the beach they take beds and umbrella and it is all set up for you ! Taxis are expensive, it is 20€ to either Ostuni or Santa Marina one way. But both worth a trip for a evening meal , stroll and cocktails. I would definitely return with my hubby next time and maybe get a car if we can hire one for a good price.

With the flight being delayed and issues with hire car, we arrived at 930 to be told the restaurant was closed, no food! The hotel is in the middle of nowhere so you will need a car, nice pool but no towels, lovey outside area for breakfast but selection is poor. OK for a 2 night stay but that's it really as food could be better. Clean and comfy rooms so not all bad

I too stayed at the hotel as part of an Inghams Tour but as this was not the hotel I had originally been told Inghams were using, I was very apprehensive after having read the previous negative reviews. My room in the main part of the hotel was a good size, with an excellent shower. The lighting in the bedroom was very dim but the bathroom was very well lit with a magnifying mirror incorporating a light. The television was a good size with a Sky box. A list of television channels would have been a helpful addition. The wifi in the bedroom was non existent, although the signal was strong around the reception area & on the small terrace outside. I would have expected a card with the wifi code to have been in the bedroom. The food was marginally better than I had expected, although at times, it was quite disappointing both in the choice of dishes & their presentation. On our last evening, the main course was a choice of either mackerel or a platter of mixed cheese. Much as I love cheese, I did not consider it to be an acceptable main course. On our first evening, when we arrived late, it was irritating the menu for our meal was written in German. They were aware we were on the Inghams’ tour & were not part of a German one. The drinks were expensive & the only snack available for lunch on our last day was an unappetizing looking cheese & ham sandwich. Again the presentation & quality was awful & I am glad I saw the standard before I ordered one. The hotel is very isolated & without a car I would not recommend it or consider staying there again.