Hotel La Palma

Fantastic hotel. Staff were very friendly and helpful. Breakfast, the pool and the sky bar were superb. Great location right on the lake and short walking distance of the town centre. If you can, I highly recommend trying to get a lake view room

So overall this hotel is fabulous but there are a couple of negatives. Easy way is to list positives and negatives. Positives Food- the food is fantastic . We were half board and switched between lunch and dinner and the food was brilliant and the service although they spoke very little English was very professional. Room- our room was lovely. We had a lake view on the first floor. Hotel- hotel is to a high standard of decor etc and is very clean . The pools are Instagram heaven . The gardens are beautiful but so is pretty much all of lake Maggiore . They are big on flowers here and it???s absolutely beautiful . Cocktail- although ridiculously priced the cocktails at all times , no matter who makes them are perfect. Try the Summer Tea!! Negatives Drinks are so expensive . Even a bottle of water is 3 euros. You can go out in lake Maggiore and get cocktails for 5 euros but at the hotel they are 16 Euros per cocktail which is probably a bit more expensive than London Prices but this isn???t a city and outside of the hotel is quite cheap . They don???t really check if you are a hotel guest when you go to the pool. So there???s possibly non guests at the pool taking up space. Wine tasting trip- this was silly. Organized by the hotel so badly. Lady on reception told us it was going to be 40 euros for the both of us and a taxi will pick us up at 5. Just by chance at 15.10 we just double checked time that day and were told we were being picked up at half 3 not 5 like I was told! So we get in the taxi and arrive an hour early because it wasn???t necessary to be picked up so early. Then have the wine tasting by a guide that spoke almost no English and sat by a main road and wasn???t allowed to see the vineyard. Then when we get back to the hotel the taxi driver tells me I need to give him 150 euros???. The hotel didn???t tell us this and so the wine tasting actually cost us 190 euros in total and wasn???t that good. Pool service. I think things could really improve if there was sun bed service. You have to go up for your drinks and I think a place like this could do better by coming round and taking drink orders. Considering the prices , maybe they should. Overall Overall this is a great hotel and we would come back but I hope they make some changes . Lake Maggiore is absolutely stunning and my wife and I had 3 lovely days away from our children in one of the most chilled places on earth.