Hotel Astoria

The only reason I give it a 3 is that the service people at the front desk, bar, and the breakfast buffet table were OUTSTANDING, and the hotel is centrally located to old town. HOWEVER, the rooms are hot (they wouldn’t turn on the air conditioning) so the stay was un-pleasant. The beds were hard and although on the fourth floor we had ants. Finally the bathroom is so oddly shaped that the toilet is difficult to sit on and use unless you are a petite person or someone without broad shoulders. If your a plus sized person you’ll find it easier to use the toilet in the basement rather than the one in your room. Would not recommend this place to anyone!

This hotel, while very well situated on the lake front, felt shabby and seriously in need of upgrading. Definitely not meriting 4 stars or providing the value expected for the daily rate being charged! Many of the staff were super friendly and helpful, others much less so. Rooms were small, beds old and hard, furniture tired. Bathroom old fashioned, with cracked walls and without proper showering facility meaning that over 70s had to sit on the edge of the bath and shower as if in a hostel, then clean up the spray afterwards to avoid a slippery, dangerous floor. The food was truly dire! Poorly prepared, unimaginative, tasteless and straight from the prepared freezer packet, this is not what we came to Italy expecting. More akin to the disappointing end of a British school dinner or hospital meal, the 'dining experience' above all, has driven the need to provide this review. The vegetarian in our party was served up with a plate of mashed potato and boiled spinach (see photo below). The rest of us were served with the lowest quality, thinnest sliced and utterly tasteless 'meat' covered in different packet gravies from day to day. Truly abysmal! Breakfast, while ok with an acceptable range of food on offer if you got into breakfast early, was not supplemented or stocked up later on, and was extremely sparse if you arrived after around 9.15 (breakfast was advertised as being served until 10). If you asked for things to be stocked up, you'd be told they'd 'run out'. Not acceptable in a four star (or indeed any) hotel. Would not recommend this hotel.

We are repeat visitors to the Astoria, as usual the room was clean, comfortable and hope to visit next year. It is an excellent location very clean and well managed and the staff are brilliant, particularly the dining room staff who provide a perfect service. If anything could be better it would that tea/coffee facilities were available in the rooms. We have always stayed Dinner, bed and breakfast. and hope to do so again, but this year the main course left a bit to be desired. I hope things improve for our next visit.