Grand Hotel Miramare

From the moment you arrive at this beautiful hotel you are well looked after. All the staff tried their best to make you feel relaxed in these times of Covid. The rooms are well appointed and comfortable. Really impressed with the breakfast, which is served in a lovely way, and was possibly better than a buffet. Dinner on the terrace was very enjoyable. Beautiful gardens with a lovely swimming pool. Will definitely return.

We stayed here at the tail end of August/beginning of September. The Hotel has a fantastic pool, a great beach club and largely great staff. A special 'shout out' to the chamber maids who happily co- ordinated the movements of our dog with when they could clean our room. Breakfast is included and is broad in it's contents. Unfortunately the major draw back of staying at this hotel during the height of the season is the 'policy' with regards to the beach club across the road that the hotel owns and advertises as a facility of the Hotel; so one would assume can be used by guests. Think again, during the season; June until the end of September more than 90% of the beds at the beach club are rented out to non residents for 4000 euros each. What this equates to is that upon arrival at the hotel you, as a guest may, or most likely not, will not be able to secure a bed/beds at the beach club. When we stayed there were 26 pairs of beds to facilitate the needs of the entire hotel. They say that beds are allocated on a 'first come, first served' basis but do not make it clear that from the outset most of the beds have already been reserved by non-residents. If the owners actually prioritised the needs of paying guests above collecting income from people who have holiday homes in the area this hotel would be fantastic. As an aside spending 3/4 days at the hotel costs more than the 4000 euros that securing a bed for the season generate from non-residents! I have to add that the Imperial Palace, Hotel Metropole etc do not operate this policy and all guests are guaranteed beds at their beach clubs.

This would have been a 5 star review if it wasn???t for one thing... no iron in the rooms and it???s hotel policy to ensure guest are not provided with one??? Looking at some of the previous reviews there are many other guests who have raised this as an issue yet Management are still standing by this bizarre rule citing reasons of health and safety. Who gets to a point in life where they can spend ??500 a night on a hotel room and still not be capable of using an iron without damaging something. Ultimately this ???rule??? means that for my wife many of her dresses she was not able to ware unless we paid ???16 to have them pressed by the Hotel something which on principal we refused to pay. This is the only hotel I have ever come across which adopts this policy which should tell the management something... the policy is clearly ill thought out and needs changing immediately.