Royal Hotel - Sanremo

We stayed at this hotel for 4 nights and loved it very much. We had the junior suite and they upgraded us to another one with a balcony. The location is perfect, easy to walk to the downtown area, tons of shopping and eateries. The hotel staff was super nice and very professional. One thing to note, we did not have good WiFi and that was annoying however, the management went out of their way, trying to fix it. It seemed like it was an issue just in this room, I'm sure they will rectify it in the future. Breakfast was amazing, and the pool refreshing as it was pretty hot.

A beautiful hotel with a lot of good soft service but unfortunately not enough, in order to rate it with five points. Location is excellent. Outdoor pool and garden are very lovely. We loved the breakfast buffet and the service of staff. What an experience to sit on the terrace and enjoy the breakfast every morning with that view and that mild climate. After being a Leaders club member for over 14 years and visiting many many leading hotels around the world one thing I have noticed is that a very good breakfast experience is so often hard to offer. At this hotel they nailed it for three days. The fourth day we had breakfast in room and that did NOT meet our expectations. The bread option was not so good and no cheese platter or similar was served. But it was delivered on time and by a very polite man. On the last evening I called room service and for the first time ever something odd happened. The man who answered the phone told me he would call me back. About five minutes later he calls back and takes the order. This was pretty strange and also he did neither apologize for the inconvenience when he answered nor when he called back. We had a Junior suite mountain view and a Superior room with sea view and balcony. Both of them were very lovely. One strange thing???It was the first time there was no paper and pen in the room. One of the rooms had tissues in the bathroom and the other did not. When one of us forgot the slippers by the pool, the room attendant did not replace them with a new pair by the bed (which other Leading hotels normally would do). Do not waste your money and time going to the poolside restaurant. The prices are too high and service not good enough. Several excellent places for lunch or dinner are a short walk from the hotel. The front desk team are very good! The team at the front door helping with the luggage and car park are also very very good! A big plus is that the parking for your car is for free if you choose the side with no roof. The one with roof, 17???/night. Unfortunately did not have the chance to try the SPA, will do that next time :)