Hotel Alpha

Just retuned from a weeks stay at Hotel Alpha and overall had a pleasant experience. Location good near train station and supermarket and 30 min walk to Sorrento. On arrival we found room we had been allocated was not ready and also was nothing like the photos on website and was in a totally separate building from main hotel which we not at all happy with. We raised this with reception and this was quickly resolved with us paying for an upgrade which fortunately we were in a position to do but we do feel this is very misleading on the website as these rooms and building weren???t what we booked through Jet2. Hotel was very clean and well maintained. Now to the food this varied from low standard to excellent during the week we were there. Selection was good but quality was low, mixed veg basically meant overcooked carrots although we did have cauliflower one night. Salad bar was extremely basic and presentation was poor . Fish was generally overcooked and overall look of good was poor. Also very disappointed pizza not available on half board basis or lunch time apart from as starter which was a whole pizza for two but you couldn???t have half for one person. Also hotel missed a trick in not offering pizza lunch time. Lunch time menu was varied and food better presented . However saying all that the Gaia night was exceptionally good food presented well and very tasty. Breakfast had good choice plenty of pastries cereal and fruit but hot food left a lot to be desired very repetitive lack lustre and limited choice. Tomatoes and mushrooms would have been a good offering as well as a choice of cooked eggs. Pool area small not sure about sunbed availability during summer season. Staff friendly and efficient some went above and beyond in particular Marco and Mario behind bars. There was a magnificent roof terrace which seemed to be an underused resource would be a great space for pre dinner drinks or a BBQ/live music etc. Hotel entertainment although not every night was high quality saxophone one night and guitar/volcalist another. We even got impromptu dance going in the bar one evening which was really enjoyable. Generally this is a quiet hotel in the evening. In summary we had a nice stay, met some great people and have fond memories of our holiday here but feel there???s room for improvement.

We had a wonderful time at this Hotel. The gardens are beautiful, everywhere clean and well furnished. The reception staff are amazing, so helpful and welcoming. The food was lovely and service very good. The best cocktails in Sorrento area and great entertainment. Our stay was memorable full of discovery, fun and laughter. Hotel Alpha will hold a special place in our hearts forever

A nice hotel, conveniently located within a short walk to the railway station that gives quick access to Sorrento and Pompeii.Rooms are a generous size and have balconies. Rooms are serviced daily, but sometimes the maids do not replenish the teabags,coffee sacs or milk sachets. Meals were adequate, plenty of choice at breakfast and evening meal. Be aware that menu descriptions can be fanciful, for example, veal chop with red wine jus was actually some sort of roast beef with gravy. Chicken consomme was bits of cooked chicken in warm water. Often the sweets were described as sponge or cake when they were actually a mousse. There is usually a gala dinner with music on the Saturday, five courses starting at 7.30 pm. Service is slow so the meal takes up to 2 hours to complete. Wasn't personally interested in the music being totally deaf since age of 8, but would have enjoyed watching some sort of local folk dancing. Finally, access to hotel is via a flight of steps from the road entrance, while not being steep there is adequate width to install ramps that would make it easier to get luggage up and down to road besides providing wheelchair access which currently seems to be via a separate hard packed earth driveway a bit further up the road. As it was, on our departure the porter just trundled our bags over the steps bang bang bang all the way down.