Hotel Palazzo Avino

We had the pleasure of staying at Palazzo Avino for a short stay during our recent trip to the Amalfi coast, at the recommendation of our beloved travel agent. Palazzo Avino is located in Ravello, a beautiful small town in the mountains above Amalfi. The quaint town square is located just a 3 minute walk from the hotel, so it is very easy to walk into town and look at the shops, grab a coffee or spritz in the square, and enjoy the people watching all while being able to get back to the hotel at any time. Located in the mountains of Ravello, the views from Palazzo Avino are just incredible. The landscape is stunning - the mountains descend down to the water and the sun climbs up from behind them each morning. Palazzo Avino's grounds descend to many different levels and terraces, each with lounge chairs and spaces to relax on the grass surrounded by beautiful flowers and scenery. The pool is a nice size and the spa is stunning with an indoor hydropool and steam room. Our favorite place at the hotel was their rooftop - with a stunning solarium/jacuzzi that is open late, the perfect spot to take in the nighttime views of the towns below, watching the lights of the ships cruise through the sea. We were lucky to have it all to ourselves and it was very peaceful and tranquil. Where Palazzo Avino excels beyond all else is their fabulous beach club! The hotel has a shuttle service that transports guests to and from their "Clubhouse by the Sea" at scheduled times throughout the day. We took the first shuttle to the beach club in the morning and were not sure what to expect. It was a 10-15 minute drive down to the town below, and when we got there we were greeted by the most welcoming and attentive staff who gave us chilled towels and showed us to the clubhouse, restrooms, and changing areas. They then guided us down the steps to the different terraces, each arranged with plenty of lounge chairs to choose from. We selected chairs on the lowest level, where we spent most of the day lounging in between a few dips in the Tyrrhenian Sea. The cocktail menu from the clubhouse is fantastic with many interesting and delicious drinks to choose from, served with a variety of small bites and snacks. We did not order any of the pizzas or other menu items, but they seemed to have a great selection to choose from. Overall it was a fabulous day by the sea and the service there was perfection. A must-do! The words I would use to describe the style of Palazzo Avino: high fashion, chic, glamour, cool. Beautifully adorned shoes, headpieces, and other fashion items from their boutique are displayed throughout the hotel. Guests and staff alike are generally dressed in a luxurious, high-fashion style very similar to the scenes depicted in the hotel website. The pink, teal, and gold branding is very well done throughout the hotel including the lion on their soaps, towels, and sheets in the rooms. We were given a very generous upgrade from an aquamarine junior mountain side room to a aquamarine deluxe sea view room, and were welcomed with a beautiful cake, fruit, and champagne waiting for us inside the room. The space, while not overly large, was??styled very well and integrated seamlessly with the rest of the hotel. The bathroom was again not especially large but made perfect use of the space and was very nicely appointed with cozy linens on a heated towel rack, and even pink and teal "cotton candy" colored cotton puffs to match the colors of the hotel. We thought the standing shower was a perfectly adequate size with plenty of shelving away from the water to store any toiletries.??The king bed was extremely comfortable, and the two chairs facing the beautiful arched window and french balcony made for a perfect place to enjoy a morning coffee and watch the sun rise. The room also made fabulous use of some mirrored design elements with a beautiful wardrobe as well as an elegant wall mirror disguising a hidden television. Overall the space was both modern and timeless, elegant, and perfectly integrated with the overall vibe and atmosphere of the rest of the hotel.?? We dined at the hotel restaurant on the Belvedere Terrace and enjoyed some wonderful pastas. We unfortunately did not check out the lobster and martini bar or Rosselini's restuarant, but heard fabulous things about both from other guests. The breakfast buffet in the mornings was divine - an abundance of options to choose from and my favorite was a beautiful display of local honeycomb to enjoy on a variety of rolls and breads. Everything was laid out beautifully, and the service at breakfast was fast, attentive, and professional. A perfect start to the day. We highly recommend this luxury hotel especially for those looking for a glamourous, high fashion vibe to perfectly complement such a rich, historic space in beautiful Ravello. The capsule collection rooms are perfect for anyone who appreciates a more modern, refined twist with the history of this??incredible pink palace. The owner Mariella is extremely generous, kind, and beyond accommodating. You can tell she cares deeply for this hotel and her guests. We were fortunate to meet who I believe is Antonio (based on the glowing reviews here) upon checkout, and he was very gracious and attentive to us as well. The "Clubhouse by the Sea" is an absolute must - do not miss out on this exceptional seaside experience combined with a beautiful, mountainous escape to the palace in the hills of Ravello. A beautiful stay from start to finish.

The worst customer service on the Amalfi coast. Everything here comes at an extortionate cost but with terrible service. We asked for cold Prosecco in our room which took nearly an hour to arrive. The hotel itself is nice and with an amazing view. The rooms are dated and dark. Save yourself a lot of money and stay elsewhere. The bookings team so no loyalty for returning customers and everything is too much to ask. Avoid