Hotel Marina Riviera

Here is a snippet from the email I sent the hotel after leaving the hotel. Unfortunately I couldn't fit it all here! I wanted to take a moment to share some feedback from my recent experience with the Hotel Marina Riviera. From the moment I booked the hotel in April, I knew I had made the right choice. As I was traveling internationally just myself and my 2 year old daughter, I had a lot of questions and needs. I sent the Hotel Marina Riviera no less than 40 emails with questions about flights, transportation, car seats, restaurants, swimming facilities- you name it, I asked. Not only did I always receive a prompt response (usually within 20 minutes!), but I always received a polite and super helpful response addressing all of my concerns. It was already the best customer service I had ever experienced in my life, and I wasn't even in Italy yet. Upon arriving at the hotel after a long travel day we were greeted by Costantino. I cannot say enough amazing things about Costantino. He was so welcoming and attentive, and I was shocked to learn that he and the team had taken the liberty to upgrade our room for us. As a single mom who had been looking forward to this trip for months, I was speechless. I had never experienced such generosity before. Once he showed us to our room, I was blown away at the attention to detail that went into the setup of our room. Not only had they set up a crib for my daughter, but they also included a teddy bear for her. They also put a lot of thought into what we might like upon our arrival that evening- with a bottle of wine for me and a bottle of juice for my daughter. For the remainder of our trip we had positive experiences with all members of the staff, including Roberta, Lucia, Pasquale, Vincenzo, Ernesto, Giorgio, and Raffaele- to name a few! Overall, my experience with the Hotel Marina Riviera was the best I've experienced - and I consider myself a "hotel snob". There is nowhere else I would stay when returning to Amalfi.

Quiet, charming, classic. This historic hotel caters to sophisticated travelers and those looking for a peaceful environment to truly experience Italian culture. Staff are superior in every way (attentive, fluent, friendly, knowledgeable, hardworking) and are more like family after many years of memories here. Raffaele who has worked here for almost 20 years is the epitome of hospitality and is undeniably the heart of the hotel. The accommodations are immaculate, bright and there is a panoramic view of the sea and town. Breakfast is the best in the whole Amalfi Coast. (This is not a suitable hotel for children, animals or party goers which are all welcome and appropriate in the Main Street)