If you have booked an Internal train, you will receive a rail ticket attached to your final documentation. For ease, we have added your booking reference and CP code too underneath your rail journey.This will look like the following example: Ref – K7TS65 and CP Code – 549004 and are both required for boarding.
If you have booked a Regional train, you will receive a rail ticket attached to your final documentation. It is important that you print this train ticket and present it at the station to board your train.
Transfers from the train station
If you have booked a transfer to pick you up from the station, please locate your arrival station below for the most up to date meeting point:
STATION |
ARRIVAL INFORMATION |
Bari Station |
Please make your way to the meeting point which is at the exit PIAZZA ALDO MORO where the driver will be waiting with the car and a board displaying your name. |
Bologna Centrale Station |
To meet your transfer, you will need to go to the main exit of the station, go left and meet the Cosepuri driver in the parking space just outside close to Burger King. |
Bolzano Bosen Station |
Please make your way to the exit where you will be met by your transfer driver. |
Brescia Station |
Exit the station to meet your driver. |
Desenzano Station |
Exit the station to meet your driver. |
Diano Marina Station |
Exit the station to meet your driver. |
Florence Campo di Marte Station |
In order to meet your transfer, follow along the platform and take the stairs to exit ‘sottopassagio’ (underpass). Once you get to the bottom of the stairs, follow the under passage/sottopassagio to the outside exit. Your driver will be waiting outside this exit in the taxi bays opposite the Expert electrical shop. |
Florence SMN Station |
To meet your transfer, please make your way to the pharmacy (towards the main station exit on the left) where your driver will be waiting for you. |
Milan Centrale Station |
To meet your transfer, exit the platform area and turn to the left and you will see Burger King. The driver will be waiting for you in front of Burger King. |
Naples Centrale Station |
To meet your transfer, please make your way to the end of the platform where your driver will be waiting for you. If you cannot see your driver, please make your way to the end of Platform 24. |
Rome Termini Station | To meet your transfer, pass through the security gates located at the end of the platforms and make you way towards platform number 1. Your driver will be waiting by the green cross sign of the pharmacy close to platform number 1. |
Sestri Levante Station |
Exit the station to meet your driver. |
Taormina-Giardini Station |
To meet your transfer, please remain on the platform and the driver will locate you. |
Venice Santa Lucia Station |
To meet your transfer, please make your way to the end of the platform where a representative will be waiting for you holding a Citalia board and they will direct you to the water taxi which has been allocated to you. |
Verona Porta Nuova Station |
On arrival into Verona Porta Nuova, please make your way to the main exit door. Out of the main door please turn left where you will find the driver holding a Citalia sign. |
Viareggio Station |
To meet your transfer, please leave the platform using the stairs or the lift and meet your driver in the underpass between the platforms. Should your train arrive at platform 1 please wait on platform 1. |
You are not required to stamp your tickets at the station before boarding a train.
However, If you have bought your train ticket locally, you are required to stamp it at a ticket machine before you board the train.