Contact Us

Dedicated Web team

If you would like to talk to someone for further details, or need assistance with any part of the online booking process, our dedicated online travel consultants will be happy to assist you on 0871 200 2004.

Monday - Friday 9.00am - 8.00pm
Saturday 9.00am - 6.00pm
Sunday 10.00am - 5.00pm

Email: Italy@citalia.co.uk

Pre-departure Enquiries

For customers who have made a booking and have enquiries please contact our Concierge Team on 0844 800 0746.

Monday - Friday 9.00am - 5.30pm
Saturday 9.00am - 5.00pm

Email: citcustomer.services@citalia.co.uk
Calls may be monitored or recorded for training purposes.

Postal address

Citalia Holidays Ltd
The Atrium
London Road
Crawley
West Sussex
RH10 9SR
United Kingdom

Email Offers

The air holidays advertised are ATOL protected by the Civil Aviation Authority, our ATOL number is 0285. Protection extends primarily to guests who book and pay in the United Kingdom. Click on the ATOL logo for further information.

Citalia Holidays Ltd is a trading name of TUI UK Limited, part of the TUI Travel plc Group of Companies.
Registered office: TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL. Registered number: 2830117.

Call Charges. 0871 - Calls cost 10p/min plus set up fee of up to 6p from a BT landline. Mobile and other providers� charges may vary.
0844 - Calls cost 5p/min plus set up fee of up to 6p from a BT landline.
Mobile and other providers charges may vary.