Hotel Bouganville

I deliberated writing this review, because I wrote the same whilst I will still there, I also complained directly, and then hotel offered us an upgrade along with a direct request to remove it. The whole experience was really awkward, and whilst the second half of our holiday was far better than the first (due to the upgrade and better food options included), I still think the overly positive reviews on here, along with the massive effort on marketing, means that most people will still end up being duped, a bit like we were. There are still areas where the hotel needs to take feedback and make improvements and people need to know what to watch out for. Hence an honest and balanced review now. Kudos to the amazing staff who did their best to make the stay as good as we had hoped. The pros: the beach is stunning, the grounds and gardens generally glorious, and again, the staff go out of their way to please, where they can. The kids club is excellent, the entertainment in the evenings, and kids activities are something special, but you do pay extra for most of it, and so be prepared to top up the cost of the holiday with classes, activities etc, which they market heavily to you whilst you are there. Our kids had magic classes, did climbing and go-carting as well as art classes with their resident artist. We paid extra for all of this, but if you want to spoil your kids a bit, this is a good place for it! The cons: we booked half board in an area called ‘Bougainvillea’ in a family bungalow. It entitled you to meals in 2 buffets and 2 restaurants of their 28. The food was pretty poor, the breakfast was in a tatty, damp area behind the pool and there was cluttered tables left uncleared, few staff and not huge choice. The evening buffet felt like feeding time at the zoo and it was more quantity than quality I had expected. Our room was dirty, things were broken, the door didn’t close, and it backed onto the piazza, which meant no-one could sleep until the entertainment had finished. No USB ports, no robes, no- where to hang wet clothes and storage very limited. Now keep in mind we paid close to £10k for the week, not a small amount of money, on the basis of marketing that promises high end luxury. So I complained, wrote a review and immediately got the attention of the manager. The upgrade was to another bungalow in a nicer area with more space, and the buffet at the seemingly more luxurious hotel Il Castillo. But, the reference to my review was explicit and they basically asked me to remove it. It was 10x better both for breakfast and dinner. These buffets were staffed, they were decent quality and choice. The room was the same but had the robes, the space, the outdoor furniture and although the door still didn’t lock properly, it was better located in a quiet neighbourhood. The thing is, on checking the price difference for the room we booked, vs were moved to, the difference was close to £6k, when in fact what we got was what I had been led to expect initially. And would I have paid £6k more just for a decent breakfast? No. It was quite clear however there is a tiered system with half board packages in the far less superior category, and then there was the decent part which should really be the same. Now don’t get me wrong, I am happy to pay for value (see note on kids activities I happily shelled out for), but there were other extras everywhere you looked. The bottled water, the drinks (25 euros for a wine spritzer!), the 15 euro out of a plastic package toasted sandwiches at the pool, it all just felt stingy and like they were fleecing you. These days the likes of Ikos and Sani aren’t cheap, but once you are there, it feels generous. The other thing that annoyed us was the lack of chairs at the pools. When it’s full you can forget about a pool bed after about 10am and whilst people leave towels and belongings, the pool staff are unwilling to move things. Beach chairs required booking, and so we managed to organise that when we arrived. This is a phenomenon across hotels worldwide, but this is supposedly a luxury resort and it’s pretty basic. As is Wi-Fi which was appalling and required you to pay. Again, another supplement on top of an already high price-point. By the end I was exhausted, and whilst my kids had a blast, I felt like I had had to fight for what I thought we had paid for. As I said, the hotel did offer the upgrade and tried to rectify the situation and for that I am grateful, but I wish they would address some of the basics instead of chasing people on social media and trying to influence ratings that way. If you come to Forte, you will need to factor in the extra costs, and if you can afford it, do spend the extra money to guarantee a decent room and food. Or just go to Ikos.

I had the most incredible experience at Forte Village in Sardinia! 🌴🌊 The resort's location right by the Mediterranean Sea is a visual dream come true, offering everything you need inside the resort! There is plenty of space in the rooms and they are air-conditioned, which is a must for me! The staff is friendly and attentive. Excellent hygiene standards and plenty of towels! The service was top-notch, with the staff going out of their way to make my stay comfortable and memorable. 🏖️ Several guests that I met have been visiting the resort every summer for years, as a couple or with their family, which is impressive! The range of dining options serving both Italian delights and international cuisine was a gastronomic delight. I highly recommend going after dinner to Tikki for shisha, cocktails, and a boogie or a glass at The Wine Bar with live entertainment. The Thalasso del Forte Spa is a must-visit for relaxation enthusiasts. It consists of six pure Sardinian seawater pools offering the ultimate detox. Sports lovers will be spoiled for choice with golf, tennis, water sports, and an upbeat HIIT class. If you're looking for a luxurious escape and are ready to splurge, this place is worth it. 🏝️ All in all, Forte Village offers a lavish retreat in one of Italy's most beautiful spots. If you're up for indulgence, relaxation, and an unforgettable time, don't miss out on this gem! ✨

Like a heaven on earth! Very nice area, the nicest and always available staff. A large selection of food for breakfast and dinner. delicious food and almost all kinds of sports - a perfect combination of relaxation. Football, tennis, padel, boxing, fencing, dancing, and much more. I can’t even count how many activities there are in the Forte! Talking about the Spa center is like coming to another world, very quiet and cozy atmosphere, there are all kinds of treatments, massages, even aesthetic medicine. A wonderful clean beach, many pools, Acquapark was amazing! So, in Forte Village you can choose the kind of holiday you would like to have. Relaxing, active or escaping to busy city what is 30-40mins from Forte mixing with quite and private area