Hotel Luci di la Muntagna

It is April 1, 2023 and Hotel Luci di La Muntagna is open for the season. As a new guest today I was welcomed by the charming and helpful Grazia and the Manager Daniele Calva. Mauro the bar Manager is already advising me on local wineries to visit. He tells me the owners are wine aficionados and the Luci di La Muntagna has the finest wine selection. The hotel is situated on a gentle slope with spectacular views of the Marina di Porto Cervo. The Manager Daniele Calva has been especially gracious and generous to me. I walked in the front door completely new to this hotel and within minutes I was welcomed as if I were one of their dearest guests. I only just arrived but, look forward to enjoying the beautiful Lucina Restaurant and Bar.

We left the stay with a bit of mixed feelings, which I will try to explain. When we arrived, we received a room with a double bed, the beds are very small though and as two tall men travelling together, we asked to get another room. The superfriendly receptionist immediately helped us out and we received a room with two separate beds. We went out for the day and when we came back we found that the A/C wasn't working well and the room was hot, and the A/C was making a LOT of noise. We again went to the reception to ask if there is a resolution, but that wasn't possible because the hotel was packed (although online it seemed there were still rooms available). The next day we went back to the reception, and we were moved to another room, which was a big delight, the room was much bigger, the A/C was working well (very silently), and the bathroom was much bigger (though the showerhead was spreading water everywhere when showering). During the breakfast, we noted that there are a lot of young staff members working, and also noted multiple times, that we had to wait for over 10 minutes to be asked for if we wanted a coffee. At the same time, notably, ("nice looking'") women who would be alone were immediately helped to a seat and immediately were offered a coffee, which was a bit of a downer to us. Breakfast overall felt very chaotic and rushed, and was anything but a relaxed way to start the day. For example, some things that run out were also not stocked up for a long time, people running around, a lot of wasps were flying around. Overall: Room: after changing room quite good, but not well maintained Cleanlness: superb! everything was spotless clean Service: staff at the reception was superfriendly and helpful, really warm welcome and support Breakfast: chaotic, hectic, service of lower quality than e.g. the reception Bearing in mind that this is one of the more affordable hotels in Porto Cervo its probably the quality you can expect. But we would chose another hotel next time and pay more.