Essential Information
Members of the Federation of Tour Operators (formerly Tour Operators’ Study Group) - founded in 1967 - provide some 90 per cent of all overseas package holidays sold in the UK. They provide effective financial protection to customers outside the scope of ATOL, and work to promote holidaymakers’ interests to the governments, hotels, airport authorities and others who have a part to play in ensuring high standards of customer satisfaction and environmentally sustainable tourism.
What does Citalia do with the information collected? When you browse the site, we do not collect personal information about you. The only way we can collect any kind of personal information is if you give it to us. To book a flight or holiday with us, we will need to collect information about you to deal with your booking as smoothly as possible. This information may include such details as your name, your address and your credit card details. We disclose your information to third parties only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration and obtaining professional advice. Citalia may use the information provided by you to contact you about your holiday. Citalia may also use this information to contact you with details of products and services offered by Citalia or other First Choice Group companies, or details of offers which are available to Citalia customers from its selected trading partners.
If you would prefer your information not to be used in this way, or want any further information or have any queries, please contact: Citalia Holidays Ltd, The Atrium, London Road Crawley West Sussex RH10 9SR.
When you view our site by linking from another web page we may store the name of that web page for purposes of internal administration. Also please note that any contact with Citalia, either online or by telephone, may be recorded for training and monitoring purposes.
All personal information is stored in secure databases at secure addresses to prevent unauthorised access.
Cookies are small files which are sent to your browser (for example Internet Explorer or Netscape) and stored on your computer's hard disk. They only identify your computer and not you personally.
Cookies help speed up the booking process so that you do not need to re-type the same information again and again. We use cookies to measure site usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you are making a purchase we will also use cookies to keep track of the transaction from one page to the next. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose.
Any changes to the Privacy Policy will be made to this page. Your continued use of this site will constitute your agreement to the changed Terms and Conditions of using this site.
Citalia Holidays, its employees, contractors, agents, and owners are not responsible for the privacy policies or content of any websites which it may link to.
In the UK we operate and are registered in accordance with applicable data protection legislation. We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Citalia as stated in this Privacy Policy.
