PWk: Prod, Tlk: GS2, Datacash: Live
Interested in travelling around Italy by train? We've got all the information you'll need about services and schedules, and our team of experts can book train tickets for you in advance. Please note that, due to the nature of rail reservation systems, your rail booking for travel within Italy will be provisionally booked on request and then confirmed 6-8 weeks before departure. In June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. We will endeavour to book the class of travel requested. In the unlikely event, however, that your preferred class of travel is not available when we make your booking, you will be booked in the nearest class available, with a refund given where appropriate. All train journey times are approximate.
Trenitalia has a fleet of high-speed trains which travel up to speeds of 350 kilometres per hour, making them the quickest way to get from A to B, and link all the major Italian cities such as Milan, Rome, Naples, Florence, Venice, Verona and Bologna. These trains consist of Frecciargento (Silver Arrow), Frecciabianca (White Arrow) and Frecciarosso (Red Arrow).
These high speed Arrow trains are equipped with modern comforts including climate control, soundproofing and excellent lighting, with power sockets at the seats. Other internal train companies include Intercity and Eurocity, all of which guarantee high service and safety standards.
Detailed on your Citalia documents will be a seat and coach number reserved for you. You do not need to print off any tickets as these are E-Tickets, you just need to board the train and show the PNR number to the conductor, which again can be found on your travel documentation (along with the booked train time, seat number and coach number).
Unfortunately you cannot choose your seats at the time of booking; these are system allocated by the train company. When seats are purchased at the same time there is a 99% chance that your seats will be grouped together. In other instances, you will be seated in the same carriage as close as possible.
These tickets cannot be amended once booked and you must travel on the specified train.
There is an option to book Standard Class or First Class tickets (these may be called something different depending on the train company). First Class tickets provide better quality seating with more room and less crowded carriages, normally offering a free welcome drink such as fruit juice or sparkling wine, and a newspaper or magazine (subject to availability).
Buffet cars can be found on all of the internal rail trains where a selection of drinks and food are available to purchase.
The Regional trains are older and run between the smaller towns in Italy such as Siena, Pisa, San Gimignano and Viarreggio, making more stops along the way and travelling at a slower speed. There is no option to book First Class, all tickets are Second Class making them very reasonable in price and excellent value for money.
There are no seat reservations or allocations so when boarding the train you can sit anywhere you like. We will give you a PNR number on your travel documentation and you will need to go to the station ticket machine to print off your tickets (you can print off all you train tickets from one machine for all your future journeys). To do this you will need the PNR number and surname, spelt exactly the same as on your travel documentation. If you do have trouble using the machines you can go to any ticket office at the train station and they will print off your tickets for you.
Once you have printed your tickets, you must validate them at one of the yellow or green validation machines on the platform before you board the train. Failure to do so may result in a fine as well as having to pay for a new ticket. Only validate the train ticket that you are about to use. Once validated the ticket must be used within six hours, which means you are not tied to travel on any particular train and can come and go as you please giving you lots of freedom and flexibility. Information boards at the station will indicate the train number, departure time (not the stops en route) and platform from which the train is departing; you may therefore not see your destination indicated on the board unless it happens to be the final destination.