£100 off Sorrento, Amalfi Coast and Capri Island. This weekend only!
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When you book a holiday to Italy with Citalia, you’ll benefit from our expert concierge service. Our concierges live and breathe Italy; they’re experts in their region, and are obsessed with bringing you the best possible service to make your holiday in Italy something special. Since they live in their destinations, they know all the local secrets and hidden gems (and even the local restaurant owners!) and will be on hand before and during your holiday to help with bookings, arrangements and recommendations, or in the event of any problems while you’re away. 

They’re available 24 hours a day, 7 days a week. You can give them a call or email, drop them a text or WhatsApp message, or even Tweet them. 

"Rosetta was a joy to work with. Her recommendations were spot on for dinner, sightseeing and museums, and turnaround time if I needed anything was terrific." Ms McConnell, Citalia customer


Our concierges...

  • Are all Italian, or have lived in Italy for a long time 
  • Know their resorts inside-out
  • Are full of local knowledge and top tips 
  • Are available 24/7 by phone, text, email and (where possible) personal visit
  • Are available before your holiday for help planning 
  • Can recommend the best things to do and see


Meet the team


Amanda is our concierge for Tuscany, Umbria, Puglia and Basilicata. 


Dany is our concierge for the Tuscany coast, Liguria and Turin. 


Davide is our concierge for Rome. 


Gianni is our concierge for Venice. 


Hollie is our concierge for northern Lake Garda and the Dolomites. 


Luisa is our concierge for Sicily and Calabria. 


Laura is one of our concierges for the Neapolitan Riviera. 


Lisa is our concierge for southern Lake Garda and Verona.


Marcella is our concierge for Sardinia. 


Niko is our concierge for Lake Maggiore, Lake Como, Lake Orta and Milan. 


Rosetta is one of our concierges for the Neapolitan Riviera. 


Silvia is our concierge for Florence and Bologna. 


Stephanie is one of our concierges for the Neapolitan Riviera.



“Having a local expert on hand for advice and recommendations is invaluable. Citalia’s team of concierges live out in Italy, so they are the perfect people to give you tips on those fantastic restaurants or little-known sights that aren’t in the guidebooks.” Gennaro Contaldo, Citalia Brand Ambassador